Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

General Description:

• Provide domestic and international network consulting for airline clients.

• Make design recommendations for project solutions.

• Audit and cost network platforms for integration with the Sabre system.

• Serve as primary contact for network activity.

• Serve as the engineering liaison with internal and external suppliers on behalf of the customer.

• Provide installation, setup, training and troubleshooting on client network solutions.

• Investigates, analyzes and resolves technical issues in area(s) of technical expertise, e.g. Internet, LAN/WAN, network security, client-server, data center or product specialty.

• Emphasis is on technical customer services & support related to specific products.

• Position will be involved in both pre- and post-sales activities.

• Interacts with key technical managers and customer in order to understand the technology employed, the business complexity as related to the IT requirements, and validates the proposed technical architecture and solution.

Duties and Responsibilities:

• Participates with applications development and infrastructure teams to define, document and plan interfaces, data exchanges, and dependencies.

• Plans, designs and interfaces directly with Customers to achieve desired results.

• Coordinates the execution of the resolution process to solve complex infrastructure problems.

• Works with applications development and infrastructure teams in developing technical infrastructure requirements and solutions.

• Performs analysis and provides technical guidance to resolve problems.

• Assists in preparing customer presentations.

• Domestic & International travel (15%-30%).

• Extensive customer interfacing.

Knowledge, Skills, and Abilities:

• Education:  Bachelor degree or equivalent experience

• Experience:  Minimum 2-3 years hands on

• Extensive technical knowledge of WAN/LAN protocols and architectures

• Troubleshooting tools, e.g. Sniffer, Ethereal, Observer.

• Experience with SolarWinds, StatSeeker, LogicMonitor or other monitoring systems would be a huge plus

• IP Subnetting knowledge

• Hands on VPN’s and Firewalls

• Experience working with multiple vendors on an international network

• Superior customer service skills

• Excellent communication skills, written and verbal; ability to handle multiple projects simultaneously

• Experience with Juniper Routers

• Experience with Microsoft Operating Systems

• Must be able to perform network installations and provide end user technical training

• Preferred - Bilingual

Benefits:

Work arrangement

• 3 chosen days from the office in a week

Paid time off

• Year-End-Break: enjoy additional fully paid days off during the last week of the year

• Floating Holidays: use additional up to 2 days of paid time-off benefit 

• Paid parental leave: Take up to 12 weeks off with pay after birth or adoption of a child. Sabre Global Paid Parental Leave runs concurrently with local leave policies.

• Paid volunteer time: take up to 4 days annually to give your time to a charitable organization of your choice

Your money

• My Benefit platform/Multisport card: enjoy the benefit cafeteria system and use popular sport card

• Tax deduction: take the opportunity to claim deductible costs, reducing your income tax

• Employee Capital Plans: profit from long-term saving scheme co-financed by Sabre and the State Treasury

• Baby Bonus: benefit from one-time allowance on childbirth or adoption 

• Say Thanks program: collect points on recognition program and transfer them to wide variety of gifts and services

Health and wellness

• Luxmed VIP medical coverage: take care of yourself and your family with the extensive medical package with a broad range of additional services

• Foreign travel insurance: feel safe going abroad with free Allianz insurance offered as part of our Lux Med package

• Employee Assistance Program: find help in free, confidential program with a certified counselor

• Mindfulness & meditation apps: take care of your mental and physical health with free access to Headspace, Burn Along, Sanvello which will help you manage stress, exercise, sleep and more

• Life insurance: sign up for free, high coverage life insurance program

Career development

• English & Polish lessons: improve your language skills during lessons led by native speakers

• Professional development: enjoy access to Udemy learning platform as well as join Sabre live learning sessions

• Certification and tuition reimbursement

• Our Communities: join one of our team member groups focused on sharing knowledge and best practices (Google Developers Group, Innovation Lab Community, Women in Technology, SOLVE!T and many more)

And more

• Car and bike parking including electric scooter charging station: use them free of charge 

• Fun & Relax zone in modern office: enjoy electronic tables to work, foosball, ping pong, pool table, swings, massage chairs and terraces to admire a panoramic view of Kraków. We have parents’ rooms as well

• No dress code

• Innovation Lab: access Augmented Reality & Virtual Reality equipment, Robot construction kit, 3D printers and many more

• Attractive Referral Bonus: earn $2500 USD for every hired referral

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application.

Please note that only candidates who meet the minimum requirements will proceed in the selection process.

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