At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

This position is responsible for overseeing the performance, operations, configuration, development, and overall daily administration of applications to ensure alignment with the departmental goals and objectives. Responsible for managing a team application analysts and/or administrators who serve as the technical resources to ensure daily management activities are completed in alignment with business objectives.

Responsibilities:

Manages the debugging and enhancements processes including the design, patches, and upgrades to existing systems in order to ensure up-to-date and reliable functionality.

Oversees the building and coding of various applications and/or modules using languages such as C++, Visual Basic, JAVA, XTML, Objective C, HTML, .NET, SQL and vendor specific technology tools such as Infor, Hyland, Epic, etc.

Manages the planning of application development and deployment and educates and promotes adherence to the company's software compliance standards within the team.

Oversees the vendor selection to determine appropriate and cost-effective clinical application resources as well contract review.

Provides thought leadership and input into web-based, mobile technology, cloud, and security interface in order to meet the specific needs of users and lead innovation of applications.

Reviews business and technical processes to make recommendations to improve existing processes based on market and industry research as well as key data findings from business applications team.

Reviews operating instructions, communicates program development, and audits system capabilities to resolve questions of program intent, output requirements, input data acquisition, programming techniques, and controls.

Selects opportunities identified by team to implement and improve existing processes using information technology and ensures alignment with strategic initiatives of the organization.

Monitors and provides training, support and troubleshooting to both application teams and end users to facilitate proper usage and continuous learning.

Manages and monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions and continuing education initiatives.

Manages applications projects including workflow analysis, end user validation and acceptance, go-live, and maintenance using standard project management methodology. Sets project deadlines and deliverables for specific modules and analysis as required.

Competencies:

ACCOUNTABILITY, CUSTOMER SERVICE, DEVELOPS RELATIONSHIPS, EFFECTIVE COMMUNICATION, INFORMATION TECHNOLOGY SECURITY, IT CUSTOMER SUPPORT, LEADING CHANGE INITIATIVES, LEADING STRATEGY, MANAGING BUDGETS - MANAGEMENT, MANAGING BUSINESS PRIORITIES, MANAGING PEOPLE, PATIENT SAFETY - ANCILLARY/SUPPORT, PROJECT MANAGEMENT (IT), RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

Bachelors (Required)

Additional Job Information:

Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: Minimum 5 years of relevant experience, including 3 years experience of supervising/managing a team. Relevant work experience may substitute for education requirement. Other Information: Additional Education Info: in Information Technology, Computer Science, or related field.

Working Conditions and Physical Requirements:

•  Bending and Stooping = 0%
•  Climbing = 0%
•  Keyboard Entry = 60%
•  Kneeling = 0%
•  Lifting/Carrying Patients 35 Pounds or Greater = 0%
•  Lifting or Carrying 0 - 25 lbs Non-Patient = 40%
•  Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%
•  Lifting or Carrying > 75 lbs Non-Patient = 0%
•  Pushing or Pulling 0 - 25 lbs Non-Patient = 40%
•  Pushing or Pulling 26 - 75 lbs Non-Patient = 0%
•  Pushing or Pulling > 75 lbs Non-Patient = 0%
•  Reaching = 0%
•  Repetitive Movement Foot/Leg = 0%
•  Repetitive Movement Hand/Arm = 60%
•  Running = 0%
•  Sitting = 60%
•  Squatting = 0%
•  Standing = 60%
•  Walking = 60%
•  Audible Speech = 60%
•  Hearing Acuity = 60%
•  Smelling Acuity = 0%
•  Taste Discrimination = 0%
•  Depth Perception = 60%
•  Distinguish Color = 0%
•  Seeing - Far = 60%
•  Seeing - Near = 60%
•  Bio hazardous Waste = 0%
•  Biological Hazards - Respiratory = 0%
•  Biological Hazards - Skin or Ingestion = 0%
•  Blood and/or Bodily Fluids = 0%
•  Communicable Diseases and/or Pathogens = 0%
•  Asbestos = 0%
•  Cytotoxic Chemicals = 0%
•  Dust = 0%
•  Gas/Vapors/Fumes = 0%
•  Hazardous Chemicals = 0%
•  Hazardous Medication = 0%
•  Latex = 0%
•  Computer Monitor = 60%
•  Domestic Animals = 0%
•  Extreme Heat/Cold = 0%
•  Fire Risk = 0%
•  Hazardous Noise = 0%
•  Heating Devices = 0%
•  Hypoxia = 0%
•  Laser/High Intensity Lights = 0%
•  Magnetic Fields = 0%
•  Moving Mechanical Parts = 0%
•  Needles/Sharp Objects = 0%
•  Potential Electric Shock = 0%
•  Potential for Physical Assault = 0%
•  Radiation = 0%
•  Sudden Decompression During Flights = 0%
•  Unprotected Heights = 0%
•  Wet or Slippery Surfaces = 0%

Shift:

Days

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]