Responsibilities:

• Develop end-to-end Salesforce solutions using Configuration and Customization (APEX Class, Triggers, Visualforce pages, Lightning components, Flow Builder etc.)
• Automate business processes using Salesforce automation tools, such as Flow Builder,, Formulas,, Assignment Rules, Entitlements, CDC and Email Alert
• Build integrations between Salesforce and external applications using REST, SOAP APIs, oAuth and Single Sign-On, CDC etc.
• Participate in daily scrum meetings, analyze assign user stories, identify/resolve gaps in functional user stories/business requirements
• Adhere to defined coding standards and develop well-structured, maintainable and easy to understand code.
• Perform independent code reviews and write unit/integration test cases to achieve 90% test coverage
• Stay up-to-date with Salesforce Health Cloud, Service Cloud updates and enhancements, and recommend improvements to optimize the system.
• Ability to effectively debug and resolve issues and/or defects which may be reported as a result of faults in the production system

Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, or a related field with atleast 5+ years of experience in Salesforce.com implementation.
• Experience in a wide range of languages and technologies such as Apex, Visual force, Java, HTML, CSS, AJAX, DOM and JavaScript.
• Thorough understanding of Salesforce standard objects/records, custom object creation, validation rules, and relationships
• Strong knowledge of Apex, SOQL, Visualforce, and Lightning Aura / LWC components, Chat bots
• Must have knowledge in Salesforce Admin, Sales cloud, Service cloud, Community cloud and basic knowledge of Conga CLM who can be able to groom user stories.
• Must be able to drive architectural discussion with stakeholders and partners, provide estimations for various demands and create/maintain enterprise level architecture diagrams
• Proficient in Salesforce integration methodologies, including REST, SOAP, and middleware tools like MuleSoft, Workato or Dell Boomi is a plus.
• Must be familiar with Service Cloud Voice, Omni-Channel and Digital Engagement.
• Excellent communication skills – needs to be able to lead projects from the front and interact with clients and sponsors on a regular basis
• Advanced understanding of DevOps Concepts and Cloud Architecture.
• Strong business acumen with an ability to draw connections between sales, marketing, and service objectives and data-driven and technical solutions.
• The following Salesforce Certifications are highly desired:
• Salesforce Certified Administrator
• Salesforce Platform Developer I
• Salesforce Platform Developer II (nice to have)
• Service Cloud Consultant (nice to have)