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Position Summary

**This is a fully remote or hybrid opportunity for the right candidate and we are open to location**

Join American Health Holding, a subsidiary of Aetna, as the Manager of Account Management, where you will implement processes for sales, account management, and business retention operations for organizational product and services. In this high impact role, you will design systems to execute Account Management strategy for complex accounts to meet profitable growth and cross-selling objectives. You will also assist in the management of member growth and retention objectives.

What you will do

• Oversees the contract and implementation initiative for new clients and programs.
• Forecasts changes within the Health Care industry, conducts business impact assessments, and develops modification strategies with the aid of process improvement.
• Ensures customer/membership retention targets are achieved through the renewal process.
• Coaches clients on addressing regulatory issues and health care trends with potential impact on client.
• Determines market capitalization opportunities to drive competitive advantage.
• Constructs complex financial decision recommendations.
• Coaches more junior colleagues in techniques, processes, and responsibilities.

Required Qualifications:

• 5 years of experience in health care Account Management or related client-facing experience, with an emphasis on large and complex National Accounts.
• Adept at execution and delivery (planning, delivering, and supporting).
• Growth mindset (agility and developing yourself and others).
• Strong organizational, problem solving and decision making skills.
• Strong project management skills.
• Occasional travel may be required, up to 25%, based on client/business needs.

Education

Bachelor's degree or equivalent experience.

Pay Range

The typical pay range for this role is:

$54,300.00 - $159,120.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 04/10/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.