Restaurant Supervisor 

Location: dmg::media Headquarters – 9 Derry Street, Kensington, London, W8 5HY
Position: Permanent 

Salary: Pay: up to £31,000 per annum

ROLE PURPOSE

• To support the restaurant manager in delivering quality service across the unit
• To ensure a strong relationship is kept with client & customers
•  To provide and maintain the highest standards of food & drink service
•  To effectively utilise the branding and marketing materials provided
• To communicate effectively with your manager and team

 

JOB OBJECTIVES AND ROLE SPECIFIC DUTIES

• Creating a positive team atmosphere & customer environment
• Configuring counter & display spaces to make them attractive
• Ensuring QHSE standards are met and upheld by your team
• Assisting with administrative duties as required
• Stock taking and ordering
• Handling and organising of hospitality and events bookings
• Identify training requirements, and demonstrate training initiative

 

PERSON SPECIFICATION

•  A flair for quality customer service
• A love of food & beverages and a knowledge of current trends
• Experience in a restaurant or café in a leadership capacity
• Strong communication skills
• A friendly attitude towards colleagues and customers

 

HEALTH, SAFETY & ENVIRONMENT 

• Follow Company policies and procedures at all times
• Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment
• Use all work equipment and personal PPE properly and in accordance with training received
• Report any issues or training needs to your line manager and /or via your divisional incident reporting system