Restaurant Supervisor

Posted:
10/25/2024, 12:08:45 AM

Location(s):
England, United Kingdom ⋅ London, England, United Kingdom

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Restaurant Supervisor 

Location: dmg::media Headquarters – 9 Derry Street, Kensington, London, W8 5HY
Position: Permanent 

Salary: Pay: up to £31,000 per annum

ROLE PURPOSE

  • To support the restaurant manager in delivering quality service across the unit
  • To ensure a strong relationship is kept with client & customers
  •  To provide and maintain the highest standards of food & drink service
  •  To effectively utilise the branding and marketing materials provided
  • To communicate effectively with your manager and team

 

JOB OBJECTIVES AND ROLE SPECIFIC DUTIES

  • Creating a positive team atmosphere & customer environment
  • Configuring counter & display spaces to make them attractive
  • Ensuring QHSE standards are met and upheld by your team
  • Assisting with administrative duties as required
  • Stock taking and ordering
  • Handling and organising of hospitality and events bookings
  • Identify training requirements, and demonstrate training initiative

 

PERSON SPECIFICATION

  •  A flair for quality customer service
  • A love of food & beverages and a knowledge of current trends
  • Experience in a restaurant or café in a leadership capacity
  • Strong communication skills
  • A friendly attitude towards colleagues and customers

 

HEALTH, SAFETY & ENVIRONMENT 

  • Follow Company policies and procedures at all times
  • Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment
  • Use all work equipment and personal PPE properly and in accordance with training received
  • Report any issues or training needs to your line manager and /or via your divisional incident reporting system