Are you a visionary and business-driven digital product developer with a passion for customer-centric solutions? Join us in building leading digital services as a part of the biggest digital transformations in Finland. 

We are now looking for a

Global Web Platform Product Owner

to join Posti’s Digital Channels team to plan and build group-wide customer facing solutions. 

In this position, you will be responsible of managing and updating the Posti-wide global web platform focus together with the Channel Leads, Design Team, Solution Architecture and other key stakeholders (Business, Marketing, Communications, Customer Service, among others). The Product Owner is the primary point of contact on behalf of the customer to identify the product requirements for the development team.

Join our team to work with positive and experienced professionals throughout the Posti organization. You’ll have a chance to learn and develop your skills, and you get to work on inspiring and challenging projects in a technologically interesting environment.

Key responsibilities of the role:

• Managing the corporate channel budget and ensuring that release timelines are met with value
• Using performance metrics to measure the team’s capacity, velocity, and business value creation, and leading continuous improvement
• Creating/updating commercial concepts, supporting the channel roadmaps, web platform roadmap and consolidating applications to simplify the digital customer front (together with the Channel Leads)
• Organizing agile development ceremonies (dailies, sprint planning, retrospectives, among others) for the development team(s) and transforming the channel vision into an executable and value-driven initiatives backlog (user stories)
• Resolving issues and answering questions for the development team to ensure agility and development speed

To succeed in this position, we hope that you have:

• You have experience in leading scalable website development in multiple markets with a customer experience focus. Contentful CMS platform understanding is a plus.
• You have competence in defining different processes and ways of working related to site development together with the design, development and content team, e.g. to ensure that publishing processes can be standardized to serve this development model
• Experience in leading value-driven digital product development, managing budget, business priorities, capacity, and timelines
• Vision-driven and focused on creating value for our customers and the company. You are not afraid to terminate ideas if they don’t improve our digital customer services
• You breathe lean and agile principles, leading the development team with Scrum/Kanban. You master agile ceremonies and are always looking for continuous improvement in performance
• Experience with digital product development tools (Atlassian), design systems, modern software development, DevOps, APIs, and AWS solutions
• Confident in expressing your opinions and engaging in discussions with management and colleagues to make your point
• Fluent language skills in both Finnish and English

Our mission is to deliver what matters, sustainably and on customer’s terms. This means a great working team, but also great data capabilities. Our team will digitally enable logistics and fulfillment and provide a cutting-edge customer experience across our digital channels.

Why should you join us?

• You will have the opportunity to work for one of Finland's largest companies. We employ around 17,000 people in the Nordic and Baltic countries, and our operations impact the daily lives of millions of people.
• You will have an excellent opportunity to develop your career and skills through diverse tasks, development projects, and training programs.
• We believe that every employee at Posti deserves caring leadership. All our managers undergo Caring Leader training, and together, we are building a caring work culture.
• We promote a diverse and inclusive work environment. Additionally, we are pioneers in our industry in building a more sustainable future. Our goal is to operate entirely fossil-free by 2030. We aim for net-zero emissions in our own operations and throughout our value chain by 2040.
• As part of our employee benefits, we offer comprehensive occupational healthcare through Mehiläinen, ePassi benefits for culture, sports, and commuting, an excellent gym and group exercise classes at our Ilmala office, and lunch at discounted staff rate. You will also get to participate in events organized by the Posti Group’s occupational wellbeing foundation (e.g., amusement park days, concerts, sports events).
• We work according to our hybrid model, both in the office and remotely.

For more information about this position, please contact Director, Digital Commercial Channels, Elizabeth Kerppola ([email protected]).

The recruitment process is as follows:

1. Phone discussion with the hiring manager

2. Interview with the hiring manager (face-to-face or via Teams)

3. Talent assessments or a case task

4. Final meetings with top candidates

5. Job offer

Are you ready to take the next step? Please leave your application by 10.10.2024 via Posti’s recruitment system. The positions will be filled as soon as suitable candidates are found. 

We value diversity, equity, and inclusion in our work community. We encourage applicants of different ages and genders, as well as persons belonging to linguistic, cultural, or other minorities to apply. 

We hope to hear from you soon!