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The Imaging Care Technician job provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring that everyone will be treated courteously, quickly and with respect. This job assists in coordinating day-to-day patient care under the supervisor’s direction.

The Imaging Care Technician job performs daily observations of patients under directions of supervisory staff. This role performs patient education by explaining the ordered procedure to the patient prior to performing the diagnostic study. This role also interacts with various customers by answering phones, directing calls to appropriate area/person.

The Imaging Care Technician job takes complete and accurate messages. This position helps expedite exams by charging exams, patient prep, arranging patient transportation and assists with daily workflow.

Licensure, Certification, or Registration Requirements for Hire: N/A

Licensure, Certification, or Registration Requirements for continued employment: N/A

Experience REQUIRED:

Previous work experience that required the use and understanding of medical terminology

Experience PREFERRED:

Previous work experience in a healthcare setting

Education/training REQUIRED:

High school graduate or GED

Education/training PREFERRED: N/A

Independent action(s) required:
Performs daily activities with minimal supervision.
Self directed in the accomplishment of routine activities.
Issues that involve violation of VCUHS policies or procedures that involve conflicts of a sensitive nature, or that would be considered unusual in nature are to be brought to the attention of the Manager (or designee) promptly as would be warranted by the immediacy of the issue.
Job duties may include the handling, transportation, access to and/or contact with medications and related supplies.

Confirms patients are prepped correctly and available for exams.
Takes accurate information for add-on outpatient exams and forward to appropriate personnel in a timely manner.

Supervisory responsibilities (if applicable): N/A

Additional position requirements:
Individual shift rotation and schedules will be established with the manager.
Schedules, including requirements of shift rotations and hours of work may be adjusted as necessary to meet staffing requirements or as is in the best interest of the work area.
May require overtime and/or weekends.

Age Specific groups served: All

Physical Requirements (includes use of assistance devices as appropriate):
Physical: Lifting 20-50 lbs.
Other: Exposure to potentially hazardous and infectious substances (such as chemotherapy agents, TB, MRSA, VRE), radioactive materials, chemical materials, blood, blood products, formaldehyde, asbestos, radiation, lasers, microwaves, ethylene oxide, carcinogens or cytotoxins, work requiring the use of respiratory protection and general office chemicals. Individual cannot designate a particular time for lunch break. Lunch breaks are assigned by supervisory staff. May need to help move patients from bed/stretcher to CT scan table.
Activities: Prolonged standing, Prolonged sitting, Frequent bending, Walking (distance), Climbing (steps, ladder, other), Reaching (overhead, extensive, repetitive)
Other: Pushing/Pulling patients on stretchers/wheelchairs.
Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking
Emotional: Fast pace environment, Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent change

Workday Day (United States of America)

EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.