Job Description

What part will you play?

• GAF Energy is seeking a highly motivated and experienced individual to join our New Homes program team as a Homebuyer Coordinator. The Homebuyer Coordinator role is the liaison between new homebuyers and GAF Energy.  Primary responsibilities include: introducing homebuyers to GAF Energy’s product(s), talking through lease and cash options with homebuyers, and documenting data within our internal systems.  This role requires excellent customer service skills and organizational abilities, as well as the ability to understand basic solar concepts and solar lease and purchase documents.

• You will report to the Senior Director, Sales Operations and work cross-functionally with the Principal Program Manager, New Homes and Commercial.

• This position will be based in Kansas City.

• The ideal candidate must enjoy collaboration across multiple teams to support the business. As GAF Energy grows, the Homebuyer Coordinator will be a key contributor in expanding our business volume.

What will you be doing?

• Introducing homebuyers to Timberline Solar product details as well as providing basic information on home solar systems

• Reviewing lease and/or purchase agreements with homebuyers and answering any questions or concerns

• Ensuring lease or purchase agreement is executed by homebuyer and GAF Energy

• Creating and maintaining comprehensive homebuyer documentation within our internal systems

• Engaging with third party financing partner(s) as needed to share homebuyer information

• Staying in regular communication with homebuyers to ensure all needs are met as projects proceed

• Monitoring project process and handling any issues that arise

• Performing other duties as assigned

What do we require from you?

• 4+ years work experience in customer-facing role

• Experience in solar industry is preferred

• Familiarity with new home construction processes is a plus

• Proficiency in standard office software

• Familiarity with Salesforce is preferred

• Strong communication skills across a wide variety of settings and audiences. Good listening skills are a must.

• Adaptable, personable, innovative, high tolerance for ambiguity and pressure

• High energy/high sense of urgency/fast-paced and can think on your feet

• Self-motivated; has ability to manage workload autonomously

• Comfortable working as a team player in a start-up environment where no job is too small

We believe our employees are our greatest resource. We offer competitive salary, benefits, 401k, and vacation packages for all full time permanent positions. We are proud to be an equal opportunity workplace and GAF, Standard Logistics, SGI, and Siplast are proud to be affirmative action employers. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.