Multi Skilled Operative

Posted:
4/17/2024, 5:00:00 PM

Location(s):
Gillingham, England, United Kingdom ⋅ England, United Kingdom

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Annual salary: up to £32,500.00

Multi Skilled Operative

Gillingham

Full Time, Permanent 42.5 Hours per week.

£32,500 + Company Van and Fuel Card

About the role

We are looking for experienced Multi Skilled Operative to join our Response Team in Gillingham. Working with Medway Council on a variety of residential works, working in occupied, void properties and communal areas, our team produce work to the highest standards and deliver outstanding customer service.

Duties;

You will have a certified core trade and complimenting this have the ability to deliver additional trade activities in support of completing repair/refurbishment works on time and to a high standard in accordance with agreed standard operating procedures.

Take ownership in undertaking construction, fault finding and maintenance repairs aiming for a first time completion whilst remaining within budget and time parameters.          

   

Ensure that the customer experience is central to all activities by adopting a professional manner when communicating with service users, clients, and both internal/external stakeholders This includes but is not limited to appearance, company ID, condition of vehicles and maintaining a high standard of Health & Safety requirements. It may be necessary where requested to obtain Customer feedback on completion of works.

Process all activities in association with tasks/works electronically utilising a hand held device (PDA). This includes but not limited to Worksheets, timesheets, photographic evidence of works before – during – after, van stock replenishment, booking of annual leave, vehicle inspections, safeguarding issues, risk assessments and method statements.

Keep all supplied company assets in a good condition in line with the company policies and report to your Supervisor/Manager where damages occur.

Utilise existing stock or collect materials as and when required to meet works order requirements, in accordance with standard operating procedures for purchasing and van stock control compliance.

Attend informal and formal meetings and training sessions as required.

Participate in call out cover if and when required to ensure contract compliance & service user satisfaction for emergency repairs

Role Criteria;

  • UK Full Driving Licence
  • Previous experience in Plumbing and carpentry, additional plastering, tiling.
  • Good Communication skills
  • Ability to work as a team and by yourself

benefits which includes;

• Training & development

• Mears Rewards – Allowing you to save money on everything from weekly groceries, to your annual family holiday.

• Mears Employee Assistance Programme – A confidential hotline open to all colleagues, providing support on a wide range of personal and work-relates issues.

• Long service leave – Colleague who stay for a period of time at Mears are rewarded for their service.

• Share Save and you Earn scheme – Buy shares within the business for three years, at a reduced price.

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To apply, follow the link below or to discuss your application further please contact Francesca, [email protected]

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Mears Group is a Disability Confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up.

Candidates should be aware that all our roles are subject to relevant DBS/Security checks either before or upon commencement of employment.