Posted:
11/11/2024, 9:30:44 AM
Location(s):
Dallas, Texas, United States ⋅ Texas, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
COMPANY OVERVIEW
KKR & Co. Inc., together with its subsidiaries, is a leading global investment firm that offers alternative asset management and capital markets and insurance solutions. KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities. KKR sponsors investment funds that invest in private equity, credit and real assets and has strategic partners that manage hedge funds. KKR’s insurance subsidiaries offer retirement, life and reinsurance products under the management of The Global Atlantic Financial Group.
TEAM OVERVIEW
KKR’s Client Operations team owns and operates most dimensions of the client lifecycle. We are responsible for the client interactions, underlying operating models, and overarching strategy related to client onboarding, product onboarding, capital activity, communications, inquiry servicing, offboarding, and more. Our mission is to provide a leading client experience.
We are 50+ professionals committed to delivering exceptional service and building lasting relationships with our clients. Our team is global in every sense of the world – working across all asset classes, products, and geographies – to ensure that our clients have seamless and positive experiences with KKR’s products, services, and people. As such, we work closely with KKR’s Global Client Solutions (“KCS”), Business Operations (Legal, Compliance, Treasury, Tax, Finance, Technology, etc.), and Deal teams.
We are passionate about understanding our clients’ needs, providing leading solutions, and driving client satisfaction. Our team operates in a dynamic environment where problem-solving, communication, and attention to detail are key. We prioritize a culture of empathy, responsiveness, and continuous improvement, where very team member is encouraged to share ideas and contribute to our clients’ success.
POSITION SUMMARY
KKR’s Client Operations team seeks to recruit an experienced professional who is passionate about providing a high-quality client experience and enhancing data, processes, and technological solutions to join the Client Operations Team and assume responsibility for posting client materials to the KKR portal and sending client communications through Salesforce. This role will be one of several identical roles in different geographical locations globally to ensure follow-the-sun posting and communications capabilities for the firm. The responsibility is large and growing and is an opportunity to work in a cross-functional capacity with key stakeholders inside and external to KKR.
RESPONSIBILITIES/REQUIREMENTS
CRITICAL COMPETENCIES FOR SUCCESS
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KKR is an equal opportunity employer. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, or any other category protected by applicable law.
Website: https://www.kkr.com/
Headquarter Location: Hudson, New York, United States
Employee Count: 1001-5000
Year Founded: 1976