Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.  We also offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off 
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

 

Role Overview:

As a Product Manager II, you are the owner and driver of key initiatives that expand, modernize, and scale our company’s growth website. You lead top-of-funnel growth strategy while building durable platform capabilities that accelerate acquisition and enable experimentation across the full user journey.

As a strategic operator, you own the product roadmap and operate with deep accountability, leading discovery, defining strategy, writing detailed requirements, driving execution, and measuring impact. You identify opportunities both within and beyond the website domain, uncovering insights and collaborating with cross-functional teams to improve go-to-market effectiveness and unlock new levers for growth.

Your work creates scalable infrastructure that empowers Marketing, Sales, Lifecycle, and downstream Product teams to execute quickly and learn rapidly. As the Product Manager II for this space, you are responsible for defining and evolving the systems that power personalization via data capture, lead scoring, attribution, and self-serve stakeholder enablement.

The essence of a Product person at our company is someone who is curious, accountable, adaptable, deeply empathetic, and motivated to make a meaningful impact on the customers we serve and the people we work with.

Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

 

What you do each day:

Think

• Drive end-to-end discovery for top-of-funnel and platform-level initiatives by uncovering opportunities, validating problems, and defining strategic direction
• Partner with cross-functional teams to improve the user journey, driving cross-system growth opportunities inside and outside the website domain
• Use data, customer insights, and experimentation learnings to refine strategy and inform the roadmap, presenting strategic overviews to leadership and peers

 

Plan

• Drive alignment with Engineering, Design, Analytics, Marketing, and other teams, ensuring clarity of scope, timelines, and expected outcomes
• Balance scalable platform health with high impact growth and experiment-driven initiatives through prioritization
• Define the metrics that matter for each initiative by determining how success will be measured and ensuring instrumentation is in place

 

Build

• Create and communicate a clear product roadmap, translating strategy into detailed requirements for your triad (Engineering, Design, Analytics)
• Lead the execution of complex, multi-system initiatives across product, data, and go-to-market teams, removing blockers and ensuring progress
• Build scalable systems, tools, and frameworks including lead scoring, structured data capture, personalization foundations, and self-serve infrastructure
• Ensure each iteration is set up for success by driving requirements, removing blockers, QAing, and ensuring teams have clarity and context
• Identify key opportunities for rapid growth using AI-powered tools and components to accelerate prototyping, build, and launch

 

Launch & Learn

• Rapidly ideate, test, and launch new experiences that support acquisition, personalization, data capture, and SEO growth
• Monitor results directly by partnering with analytics, synthesizing test outcomes, driving decisions on iteration or rollout, and creating clear follow-through plans

 

Qualifications:

• 3+ years of product management experience, with a focus on web-based experiences, funnel optimization, experimentation, and platform enablement
• Proven experience owning initiatives end-to-end, from discovery through launch, iteration, and measurement
• Bachelor’s degree in a related field or equivalent work experience
• Strong knowledge of product management methodologies, user experience (UX) principles, and agile development practices
• Experience using data analysis tools (i.e. Amplitude, Looker, Segment,Tableau, or Omni) to monitor KPIs, identify trends, and make data-informed decisions
• Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance outputs

 

What will help you succeed:

• A strong sense of ownership and accountability with a bias toward action and doing what it takes to deliver outcomes
• Demonstrated ability to balance strategic thinking with hands-on execution, driving measurable business results
• Passion for experimentation and accelerated learning loops, with comfort operating in ambiguous environments
• Exceptional communication skills that are clear, proactive, and influential with both technical and non-technical teams

 

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment.  We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-SG1#LI-Remote

Location Dependent Information

This role is open to candidates and the expected salary range for this role is $108,000-$135,000 + Equity. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.

 

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