We are seeking an outgoing, enthusiastic Veterinary Service Specialist to join our Livestock team. Experience in customer service and a fast-paced and hands-on environment is a must. Our VSS will
schedule ambulatory and in house patient visits as well as assist with daily record keeping and accounts receivable questions. Hours will include evenings and a Saturday rotation with other VSS.
JOB SKILLS AND RESPONSIBILITIES:
 Must possess exceptional organizational skills
 Excellent verbal and written communication skills
 Livestock knowledge is preferred but not required
 Always be prepared to work by the start of each scheduled shift
 Maintain a professional, friendly demeanor while on the job
 Perform job tasks efficiently, promptly, and efficiently
 Show respect for clients, team members, and animals at all times and in all situations
 Engage in productive work during slow periods
 Participate in staff and training meetings
 Answering and correctly handling phone calls and messages
 Know basic triage concepts and understand when appropriate to forward to a veterinarian
 Answer questions from clients and handle calls or emails quickly, efficiently, and in a professional and friendly manner
 Keep the reception area clean and tidy as well as properly stock supplies as needed 
 Access client information within the practice-management software system (Cornerstone) and enter and retrieve client and patient data as needed
 Check clients and visitors in and out of the hospital
 Accurately manage financial transactions such as processing bills, taking payments and supply order requests from clients
 Call to remind clients of their appointments and rescheduling as necessary
 Computer skills including typing, organizing, data entry, and communicating while utilizing common computer software and programs
 Explain delays that affect clients and support comfort of clients and patients
 Reschedule or accelerate appointments as needed
 Process health certificates and necessary paperwork for animal transport

At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here’s what you can expect when you join our team:

• Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
• Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
• Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
• Generous paid time off and holidays, because your personal time matters.
• A supportive, collaborative environment where everyone feels a sense of belonging.

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.