Senior Process Analyst

Posted:
11/20/2024, 11:09:33 PM

Location(s):
Tamil Nadu, India ⋅ Chennai, Tamil Nadu, India

Experience Level(s):
Senior

Field(s):
Business & Strategy

Job Summary

As a Business Process Transformation leader, you will play a pivotal role in driving organizational change, enhancing efficiency, and optimizing business processes through process reengineering, digital/ automation solutions and innovation. Your focus will be on streamlining operations, improving workflows, and leveraging Six Sigma or equivalent methodologies along with Change management to identify and transformation process reengineering & technology to achieve strategic goals.

.Key Responsibilities

  • Lead Transformation Initiatives:
    • Develop and execute strategic transformation initiatives to drive business growth and operational efficiency.
    • Collaborate with cross-functional teams to identify process improvements and innovative solutions.
    • Champion & drive adoption of digital and automation solutions across the organization e.g. ITOM SNOW, Robotic process automation (RPA) and intelligent automation etc
  • Process Optimization:
    • Establish Six Sigma or equivalent methodology driven structure and processes within organization to use data-driven approaches, methodologies, and tools to achieve near-perfection in operational processes with focus on continual improvement, waste reduction and high-quality outcomes.
    • Document current operational processes & metric with potential & feasibility for optimization to build and drive a prioritization driven transformation plan.
    • Identify areas for improvement within existing processes.
    • Develop strategies to optimize workflows, reduce waste, and enhance productivity using combination of process re-engineering & digital/automation solutions.
  • Stakeholder Engagement:
    • Collaborate with executives, department heads, and teams to align transformation efforts with business objectives.
    • Influence decision-makers by presenting logical solutions backed by data driven discovery and decision making on approaches & prioritization & plan to optimize identified processes and demonstrating the value of optimization.
  • Change Management:
    • Lead change management efforts to ensure a smooth transition and adoption of new processes and systems.
    • Manage partnership between Technology and Operations for optimization solution discovery, implementation, deployment and digital operations.
    • Monitor project progress, identify risks, and provide timely solutions.
    • Deliver training programs to educate employees on new processes and technologies.
    • Measure, benchmark and publish effectivity of deployed solutions and drive on continuous improvement.
    • Establish and oversee process to work with operations and finance team to identify planned vs actual savings (post solution deployment) and realize/release/re-deploy the locked up operational budgets.
  • Continuous Learning:
    • Stay abreast of industry trends, best practices, and emerging technologies related to process automation and transformation.

Qualifications

  • Education: Bachelor’s or master’s in business or engineering
  • Certifications: Certifications such as LEAN, Six Sigma, Project Management.
  • Experience: Proven experience in business process transformation, automation, P&L management and change management.
  • Technology: Understanding & experience with leveraging digital & automation solutions for process transformation with experience in SNOW ITOM a nice to have.

Skills and experience

  • Strong analytical and problem-solving abilities.
  • Excellent communication and stakeholder management skills.
  • Familiarity with automation tools and technologies.
  • Must be customer focused and technology driven to deliver customer excellence

 

Ensono

Website: http://ensono.com/

Headquarter Location: Chicago, Illinois, United States

Employee Count: 1001-5000

Year Founded: 1969

IPO Status: Private

Industries: Cloud Infrastructure ⋅ Cloud Management ⋅ Cloud Security ⋅ Information Services ⋅ Information Technology