Posted:
7/11/2024, 5:00:00 PM
Location(s):
Virginia, United States ⋅ Richmond, Virginia, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Licensure, Certification, or Registration Requirements for Hire:
CPR preferred
National Association of Healthcare Transport Management (NAHTM) Certified Healthcare Transporter (CHT) preferred
Licensure, Certification, or Registration Requirements for continued employment:
CPR certification required within 30 days of hire date
National Association of Healthcare Transport Management (NAHTM) Certified Healthcare Transporter (CHT) preferred
Experience REQUIRED:
Previous experience using a personal computer and various software applications, including Microsoft, e-mail, etc.
Strong communication, interpersonal, and critical-thinking skills.
Experience PREFERRED
One (1) year previous work experience in a healthcare setting and/or in customer service
Previous experience in intense and high-stress clinical environments and/or situations
Education/training REQUIRED:
High school graduate or equivalent
Education/training PREFERRED:
Post High School courses from an accredited program, in an allied health or healthcare-related field
Independent action(s) required:
Uses critical-thinking skills to recognize changes in a patient’s baseline status before and during transport, which may include medical emergencies
Recognizes changes in a patient’s baseline status before transporting.
Interacts effectively with nursing units, physicians, technologists and patients.
Documents specimen and medical equipment inventories.
Efficiently utilizes Tele Tracking XT, Cerner, Epic, MX-40, bed exit alarm, Power chart, Orchestrate, Vocera and iPhone for direct patient care
Follows hospital and departmental policies.
Job duties may include the handling, transportation, access to and/or contact with medications and related supplies.
Supervisory responsibilities (if applicable):
N/A
Additional position requirements:
Must be prepared to work rotating shifts, weekends, holidays, extended hours and during inclement weather to ensure patient flow and throughput
Employee is subject to outside environment conditions when providing requested services
Age Specific groups served:
All
Physical Requirements (includes use of assistance devices as appropriate):
Physical: Lifting up to 35 lbs.
Activities: Prolonged standing, Prolonged sitting, Walking (distance)
Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical Thinking
Emotional: Fast pace environment, Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Able to adapt to frequent change
EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
Website: https://vcuhealth.org/
Headquarter Location: Richmond, Virginia, United States
Employee Count: 10001+
Year Founded: 1838
IPO Status: Private