Posted:
10/7/2024, 5:40:42 AM
Location(s):
Bentonville, Arkansas, United States ⋅ Arkansas, United States
Experience Level(s):
Senior
Field(s):
Business & Strategy
Position Summary...
What you'll do...
This role is based in the brand new Walmart HQ campus in Bentonville, AR
Join Walmart’s eCommerce organization on the Site Content Strategy team as we build a legendary experience for Walmart’s digital customers. This newly created position is charged with measuring and improving the customer shopping journey on Walmart.com. This is an exciting opportunity for an individual who loves the challenge of starting from scratch, building within white space, establishing data infrastructure, connecting data to customer interactions, and working across multiple stakeholder teams to deliver a delightful shopping experience for Walmart.com customers.
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
Lead development of a new suite of metrics and reporting to measure customer pathways in partnership with insights and analytics partners
Develop mechanisms to detect customer defects and drop offs and measure impact
Identify defect owner and drive for solution implementation via influence
Partner with stakeholder teams to identify customer experience enhancements to drive KPI improvements
Communicate key business issues and opportunities to senior leadership clearly and with influence to remove roadblocks and champion change
Adhere to company standards of integrity and ethics by integrating these values into all programs and practices
Key Competencies: critical-thinking skills, analytical fluency / strong data acumen, customer-centricity, demonstrated ability to improve digital shopping experiences
Entry Requirements
Minimum Qualifications
Bachelor’s degree in business or related field
5-7 years related experience in Business Operations, Data Analytics, or eCommerce.
Preferred Qualifications
Master’s degree in business, data analytics, or related field
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00-$180,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor's degree in information technology, computer science, or related area and 5 years’ experience in eCommerce merchandising, site operations, business management, or related area.Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
ECommerce Merchandising, Site Operations, Business Management, or related area, Master's degree in Information Technology, Computer Science, or related areaWebsite: http://www.walmart.com/
Headquarter Location: Bentonville, Arkansas, United States
Employee Count: 10001+
Year Founded: 1962
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: E-Commerce ⋅ Grocery ⋅ Retail ⋅ Retail Technology ⋅ Shopping