Job Location: Sambalpur, Odisha

Division: General Medicine (General Segment)

MAIN PURPOSE OF ROLE

Summarize the main purpose of the role.

• Achieving assigned territory/ geography wise sales target

• Carrying out effective field work without direct day‐to‐day supervision

• Report field work in daily basis on assigned online system

• Meeting Call Average, Coverage, Frequency coverage Norms of assigned division

MAIN RESPONSIBILITIES

•To achieve allocated business targets

•Generate new business via calls and presentations to Medical Practitioners and Key Opinion Leaders.

•To participate actively in Territory sales planning to generate action plans for meeting targets.

•To participate actively in Area and Zonal sales planning to generate action plans for meeting targets.

•Ensure high level of customer service in the Territory assigned and Manage difficult customer situations.

•Find ways to improve operational efficiency and territory coverage and control costs.

•To acquire sufficient domain knowledge and be multi‐skilled to handle objections and queries of Customers.

•Organize & participate in medical conferences.

•Conduct marketing survey for competitors’ products.

•To gather/prepare statistics for consistent improvement of quality of customer interactions/calls and productivity indicators eg. BPD & DPB

•Research on each of the listed customer’s financial advantage to the company’s overall profitability vis‐à‐vis expenditure in the respective territory.

•Ensure customer interactions are done with a high level of commitment in order to satisfy customer needs.

•Ensure compliance with internal and external guidelines for Ethical conduct of business and ensure minimal comments in audits and other inspections.

•Actively manage retention of the existing customer base and building / augmenting new & loyal customer base