Location:

243 Consumers Road, Toronto, Ontario, M2J 4W8

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work.  We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

At Shoppers Drug Mart (SDM), we're dedicated to being Canadians' trusted source for health, beauty, and convenience. As part of the larger Loblaw Companies Limited family, we're also leading the way in digital innovation with Loblaw Digital. We're on a mission to make shopping easier and more rewarding for Canadians.

Reporting to the Category Director, eCommerce, the eCommerce Manager will support our Online Exclusive business within SDM's rapidly growing digital platform. This is a unique opportunity to contribute to enhancing the digital customer experience and drive growth for Shoppers eCommerce. 

The successful candidate will support all product and financial processes associated with category management and assist in the general administration and management of categories and suppliers.  The eCommerce Manager maintains all data for the Online Exclusive business, including product listings, flyers, data retrieval and analysis, category reviews, and supplier meetings.

What You'll Do:

• Monitor and liaise with relevant departments including Digital Merchandising, Marketing, and Creative Teams to ensure successful launch, maintenance, and sale of new assortment.
• Manage Online Exclusive product listings to ensure timely acquisition of products, appropriate replenishment, suggest changes in purchasing, and provide solutions to minimize the impact of online order management.
• Manage weekly promotional inventory forecast and process with Category Director and Business Analytics team.
• Manage the review of Online Exclusive replenishment inventory to improve forecast accuracy, ensuring quantities are being purchased correctly and within timelines.
• Enter, maintain, and monitor all critical information including key sales and financial data to prepare and analyze weekly sales reports.
• Manage end-to-end, new item inventory process with Vendor, Supply Chain, and 3PL for product listings.
• Work with procurement teams to ensure all data is maintained accurately across the SAP and CPMS systems.
• Prepare and submit assortment for flyers, various merchandising plans, onsite promotions, and special events.
• Contribute to onsite merchandising planning processes to ensure eCommerce business and assortment priorities are met. 
• Proof and edit flyer and other seasonal marketing initiatives to ensure accuracy and adjust as required.
• Prepare and distribute communications for stores to ensure category information or updates are provided in a timely manner.
• Understand and support process to minimize out of stocks with items on eCommerce.
• Regularly review and manage delisting inventory in support of item exit inventory strategy execution. 

What You'll Need:

• Ability to thrive in a fast-paced environment and have a keen eye for detail, ensuring accuracy in all your work.
• Highly analytical thinker with skills to produce effective spreadsheets, reports, documents, and presentations as required. 
• Ability to coordinate and work on multiple assignments simultaneously and adapt to the processes of multiple teams.
• Data-oriented approach, easily identifying trends and insights that contribute to strategic decision-making.
• A strong communicator and collaborator, comfortable working with various teams and personalities.
• Knowledge of category management and merchandising practices and principles.
• Problem-solver who is independently motivated to tackle challenges, look for solutions, and present options to senior leaders.
• 3+ years working within category management or replenishment and merchandising experience within a retail environment

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.   Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture.  We believe great people model our values, are authentic, build trust and make connections. 

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. 

Employment Type:

Full time

Type of Role:

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.