Posted:
11/18/2025, 4:28:44 AM
Location(s):
Wilmington, Delaware, United States ⋅ Delaware, United States
Experience Level(s):
Senior
Field(s):
IT & Security
Job Description:
WHY CHOOSE US?
Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
WHAT YOU NEED TO KNOW ABOUT THE JOB:
Serve as a technical expert for unit’s business application(s) and liaison with Information Technology and/or vendor(s) to ensure that technology designs meet the needs of end users within an assigned unit. Assigned to complex technologies. Develop requirements and specifications. Maintain data integrity, troubleshoot issues and document procedures. Apply specialized expertise to solve critical issues and execute projects of high complexity, scope, size and/or risk. Participate in industry/knowledge reference groups. Advance innovation by researching and implementing current and emerging technology solutions and trends. Serve as lead on projects, provide training and guidance to other staff. Provide support, development and/or leadership guidance to all volunteers.
Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.
We are seeking a qualified candidate for the position of Delivery Lead, BioPro Project. This is a part-time , term-limited role expected to last through June 2027. While the position term is anticipated to conclude at that time, there may be an opportunity for extension depending on program/business needs, funding availability, and demonstrated performance. Any extension is not guaranteed and will be communicated in writing if applicable. The American Red Cross may terminate employment at any time, for any legal reason, with or without cause or notice.
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
1. Serve as expert on business unit technology best practices, techniques and methods. Research, analyze and apply emerging trends to projects and operations. Contribute strategic expertise to large-scale initiatives.
2. Analyze business and user needs, emerging technologies and risks to make recommendations, develop documentation of requirements and translate requirements into proper system specifications. Ensure systems are optimized to support business objectives and processes. Lead and participate in efforts related to implementations, releases and systems modifications.
3. Serve as the primary technical expert for specific business application(s) to the business unit, and liaison to the Information Technology Department and/or vendor(s). Provide escalated user support relating to the utilization of the business application(s).
4. Ensure high data integrity is maintained and reported. Analyze and validate data. Design and prepare customized reports, document report specifications and ensure standard reporting procedures are aligned with business reporting requirements.
5. Execute business application-related processes and transactions as needed. Develop and execute test procedures and cases as needed.
6. Develop performance metrics to monitor and improve applications and processes. Develop project status reports for senior management review.
7. Provide training and guidance to other staff. Lead and contribute expertise to projects.
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Scope
Individual contributor and acknowledged technical expert both within the organization as well as within other organizations. Participate in industry/knowledge reference groups. Master of a specialized discipline and thorough understanding of a number of disciplines. May also require development of new solutions for complex projects.
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WHAT YOU NEED TO SUCCEED (required/minimum qualifications):
Education: Bachelor's degree required.
Experience: Minimum 10 years of related experience or equivalent combination of education and related experience required.
Management Experience: N/A
Skills & Abilities: Effective verbal and written communication skills. Ability to apply technical expertise to resolve problems. Ability to effectively prioritize and execute tasks efficiently. Ability to work on a team. Ability to be 24-hour on-call during period of major disaster.
Travel: Travel may be required.
*Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).
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Physical Requirements
Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
PAY INFORMATION:
The annual salary range for this position is $90.00 - $100.00 per hour. We do not offer an annual bonus for this role.
Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.**
This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.
BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package may include:
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights
Website: https://redcross.org/
Headquarter Location: Washington, District of Columbia, United States
Employee Count: 10001+
Year Founded: 1881
IPO Status: Private
Last Funding Type: Grant
Industries: Education ⋅ Health Care ⋅ Humanitarian ⋅ Non Profit