Customer Success Manager

Posted:
8/26/2024, 1:00:07 AM

Location(s):
Warrenton, Virginia, United States ⋅ Virginia, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
On-site

hatch I.T. is partnering with a Counter-UAS solution provider to  find a Customer Success Manager. See details below:

About the Role:
Our client is seeking a Customer Success Manager with relevant experience to join the U.S. operations team. This position will report to the Program Manager and represents an exceptional opportunity for a result-driven individual in a new niche but exploding market. This role is primarily focused on managing a portfolio of customers to support their post-sales support and proactively reaching out to customers. There is a high degree of autonomy and growth within the organization.

About the Company:
Work with cutting-edge technology, making the world a safer and more secure place. This company offers an opportunity to solve some of the world’s most challenging technical problems in Electronic Warfare, Artificial Intelligence and Machine Learning, RF sensing, Sensor Fusion, and distributed systems. Working with high-profile customers across militaries, government agencies, airports, critical infrastructure, law enforcement and many others, in over 100 countries around the world.

Be part of a well-funded and agile organization, as a valued member of an autonomous, cross-functional team. They have a flat organizational structure, and the best candidates will be both creative lateral thinkers and doers. Their technical pursuits require us to take advantage of the absolute latest in technology and best practices to remain competitive.