Programme Manager - Flutter Functions, Hybrid

About Betfair Romania Development​:

Betfair Romania Development is the largest technology hub of Flutter Entertainment, with over 2,000 people powering the world’s leading sports betting and iGaming brands. Exciting, immersive and safe experiences are delivered to over 18 million customers worldwide, from our office in Cluj-Napoca. Driven by relentless innovation and commitment to excellence, we operate our own unbeatable portfolio of diverse proprietary brands such as FanDuel, PokerStars, SportsBet, Betfair, Paddy Power, or Sky Betting & Gaming,

Our Values:

The values we share at Betfair Romania Development define what makes us unique as a team. They empower us by giving meaning to our contributions, and they ensure that we consistently strive for excellence in everything we do. We are looking for passionate individuals who align with our values and are committed to making a difference.

Win together | Raise the bar | Got your back | Own it | Positive impact

About Flutter Functions:

The Flutter Functions division is a key component of Flutter Entertainment, responsible for providing essential support and services across the organization. The division encompasses various corporate functions, including finance, legal, human resources, technology, and more, ensuring seamless operations and strategic alignment throughout the company

Role Overview:

The Programme Manager will support the successful delivery of initiatives through effective planning, risk management and communication with the relevant senior stakeholders. Work closely with all relevant business areas to clearly communicate and promote strategies, dependencies and plans for all initiatives under his/her portfolio.

The role will also be responsible for directly leading one or more key initiatives, ensuring the successful delivery of customer outcomes. This may involve working across multiple teams, disciplines and locations.

Programme Managers act as coaches on good communication and regularly demonstrate role model behaviours. They liaise with senior stakeholders and ensure consistency of best practices.

The role has specific accountability for optimising resource utilisation across the team, budget management, internal and external dependency management and risk management at the tribe level.

By building strong relationships with colleagues across Technology and multiple Business domains the role holder will ensure priorities are clearly understood and communicated within the Technology team and will provide a transparent and accurate view of the current status of delivery and future demand.

Accountabilities:

• Outstanding leadership skills will ensure that you are seen as a role model and able to influence teams with your knowledge and experience of delivery and Agile ways of working, particularly scaled agile methodologies
• Identifies opportunities for improvement and makes constructive suggestions for change. Manages change effectively and delivers constructive feedback. 
• Leads by example in terms of work ethic and professional attitude.
• Commercially aware and understands strategies and priorities across all tribes, and how their work relates to them.
• Ensures the team understands strategies and makes the right decisions for our customers and our business.
• Develops excellent relationships with senior stakeholders and key personnel across the business. Communicates effectively with stakeholders to identify needs and evaluate alternative solutions. 
• Ensure stakeholder reporting is complete and that everyone is aligned, with expectations well managed.
• Provides clear concise communication to all levels of the organisation.
• Communicate effectively and credibly across a wide range of channels with senior stakeholders.
• Drive cross functional communication and coordination to ensure that dependencies are understood and well managed in order to deliver the programme successfully.
• Ensures project plans are achievable, as well as identifies key dependencies within and external to the programme.
• Track progress of initiatives utilising Agile tooling, defining and reporting against key delivery metrics/targets to ensure successful throughput.
• Makes recommendations and drives decision making.  
• Ensure requirements are understood and prioritised accordingly.
• Responsible for escalations and facilitates re-approvals.
• Identifies, tracks and manages programme risks and issues through to closure – ensures senior stakeholders are informed of progress and resolution. 
• Prevent, identify and proactively remove blockers to enable progress for teams.
• Ensuring the appropriate programme management systems and procedures are established and followed, ensuring best practices in programme management are continually developed and used.

Key Competencies:

• Effective Communicator: Models effective communication; understands and regularly communicates how day-to-day actions positively impact the bigger picture; provides clarity on business goals; adjusts to fit the audience and the message; provides timely and helpful information to others across the organisation putting others needs before their own and promotes effective communication; flexes communication style to meet the needs of various audiences.
• Quality Decision Maker: Makes quality decisions at pace, even in ambiguous or challenging circumstances, considers various inputs, decision criteria, and trade-offs to arrive at effective decisions and recommendations; supports others in making high quality decisions.
• Game Changer: Models and encourages others to be curious, develop and explore innovative solutions and approaches to challenges by applying expertise and fresh thinking; champions change with an open-mind and an eagerness to try out new things; can take a creative idea and put it into practice.
• Big Thinker: Balances strategic objectives with day-to-day activities; drives efforts and initiatives which will have the greatest strategic impact; considers and explores scenarios and possibilities to help the team and/or organisation prepare and succeed in the future.
• Hungry for Results: Drives self and others to achieve great results with agility, pace and energy;  is always looking for ways to raise the performance bar and has a track record of exceeding goals when leading teams across multiple locations and functions; is a role model for being accountable and consistently delivering on what they've promised; always acts with integrity and is trusted by stakeholders to deliver on all that is promised.
• Wins Together: Is a team player- by working collaboratively can establish and engage networks to get work done; seeks out and facilitates the sharing of own and others' ideas, perspectives and inputs; models’ collaboration across the organisation; challenges how we get things done to seek ways of continuous improvement; takes steps to enhance collaboration among others.
• Resilient: Demonstrates a bias for action when faced with tough challenges; is confident under pressure; maintains a positive attitude despite adversity - is a steadying force for others; grows from hardships and negative experiences; manages crises and high-pressure situations effectively; bounces back quickly from setbacks and encourages learning from mistakes.
• Nimble: Learns quickly when faced with new, unfamiliar and changing situations; models and encourages experimentation and agility when faced with unknown scenarios; promotes continuous learning from both successes and failures, and shares lessons learned; is transparent about failure and views mistakes as opportunities to learn.
• Demonstrated ability to work effectively with diverse teams across various departments, fostering an environment of open communication and shared goals to achieve collective success
• Proven ability to set ambitious goals and continuously strive for improvement/Demonstrates a strong focus on achieving high-quality outcomes, consistently pushing for greater efficiency and performance.
• Ability to make informed and confident decisions while bringing your own perspectives to the table.