Location

Music Factory (TX) - 316 West Las Colinas Blvd

Business

At Brookfield Properties, we believe retail should be anything but typical. It’s why we’re integrating shopping, dining, entertainment, and more to reimagine retail experiences everywhere. Because for us, retail isn’t just about managing properties or redeveloping malls. It’s about creating inspiring spaces that draw consumers in. It’s about helping our tenants build their brand in a big way. It’s about contributing to our communities. And, more than anything, it’s about bringing people together.

If you’re ready to be a part of our team, we encourage you to apply.

Job Description

Position Summary

The Property Management Administrator (PMA) provides essential administrative support to the property management team, acting as a vital liaison among customers, vendors, and various departments, including but not limited to Property Management, Leasing, Accounting and Finance teams.

Responsibilities

Property Management Office

• Supports the day-to-day management of the property including general office work such as file organization, fulfilling written requests, answering phones, greeting guests, word processing, distributing mail, purchasing and replenishing supplies
• Serves as initial point of contact for customer, vendor, merchant and tenant inquiries, requests and complaints while exhibiting a high level of customer service
• Collaborate with the property management team to distribute important tenant memos and communications.

Tenant and Vendor Data Collection

• Manage the collection of required reports, documents, and other data specified in agreements, leases, or contracts, including monthly tenant reporting, city reporting, and vendor reporting.
• Oversee the collection of utility readings and upload supporting materials for the BPR accounting and finance teams.

Accounting and Finance

• Support the property management team with accounts receivable and accounts payable tasks.
• Work with vendors to onboard them into our system, assist with disputes, and ensure accurate record-keeping through proper coding.

Tenant Coordination

• Assist the property management team in onboarding new tenants by providing essential property information as outlined in the Tenant Handbook.
• Manage the tracking of crucial tenant information, such as lease obligations and commencement dates.

New Team Member Coordination

• Support the property management team with new team member onboarding by ordering or requesting necessary supplies and documents.

Miscellaneous

• Other duties as assigned

Qualifications          

• High School degree or GED required; Associate’s or Bachelor’s degree preferred
• 1-3 years property management support experience
• Strong project management, organizational skills, and interpersonal skills with attention to detail
• Ability to analyze and interpret financial reports, budgets, contracts, and legal documents
• Ability to adapt to a dynamic work environment
• Supervisory and coaching skills with ability to delegate tasks
• Demonstrate effective conflict resolution and customer service skills for interaction with merchants, customers, and co-workers
• Strong working knowledge of various computer software such as Microsoft Office, Microsoft Teams, JDEdwards, Salesforce

Core Competencies: Nimble Learning, Collaborates, Drives Results, Customer Focus, Business Insight, Organizational Savvy

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is required to do the following:

• The employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. 
• The employee frequently is required to stand, walk, and reach with hands and arms. 
• The employee is occasionally required to stoop, kneel, crouch, or crawl. 
• The employee may frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.  
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  
• The noise level in this work environment is usually moderate.

Benefit Information

• Competitive compensation

• Medical, Dental and Vision beginning day 1

• 401(k) Company matching

• 401(k) Vests on Day 1

• Career development programs

• Charitable donation matching

• Generous Paid Time Off (vacation, personal holidays, paid sick time)

• Paid Volunteer Hours

• Paid Parental Leave

• Family planning assistance including IVF, surrogacy and adoption options

• Wellness and mental health resources

• Pet insurance offering

• Childcare Assistance

• Commuter benefits

• A culture on our values of Act with Integrity, Build Mutual Trust, Take Initiative and Win Together.

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

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