• Design and implement strategies for supply partnerships of ground transportation services for your designated area to ensure guests are served with the best possible quality at an optimized cost level.
• Manage, negotiate, and continuously improve supply costs, quality metrics, and supply availability within your region, translating KPIs into clear operational actions.
• Own and actively manage supply pricing and margin performance, balancing supply and demand dynamics to meet profitability and fulfillment targets.
• Make informed operational decisions in response to market fluctuations, including pricing adjustments and capacity allocation.
• Maintain strong partner engagement and loyalty, particularly in supply-constrained or low-volume market conditions.
• Represent chauffeur insights and operational realities internally, ensuring their voice informs strategy and product improvements.
• Contribute to shaping the global supply strategy.
• Process Improvement
• Drive process improvements by collaborating with internal stakeholders across the organization to address operational opportunities and challenges.
• Use data analysis and market insights to identify risks, improve forecasting accuracy, and support decision-making.
• Partner cross-functionally with Sales, Marketing, Legal, Finance, Business Intelligence, and Product to align commercial, regulatory, and operational priorities.

• Build and nurture long-term strategic relationships with supply and corporate partners.
• Present supply capabilities to key external stakeholders and represent the organization in partner discussions.
• Operate as a largely field-based leader with regular travel to strengthen partnerships and monitor market conditions.

• Grow, lead, and develop a team managing the chauffeur supply side in the region.
• Build strong analytical and relationship management capabilities within the team.
• Enable clear data storytelling and performance ownership across markets.

 ABOUT YOU:

• 5+ years of experience in strategy, operations, or a similar role in a fast-paced environment.
• Strong understanding of partnership management and relationship-driven business models.
• Highly analytical with the ability to interpret supply and demand dynamics and translate data into action.
• Experience managing KPIs, margin performance, and operational roadmaps.
• Excellent interpersonal skills with the ability to build trust quickly with partners and internal stakeholders.
• Strong negotiator, able to structure win-win outcomes while protecting commercial performance.
• Comfortable operating in uncertain and rapidly changing market environments.
• Experience leading and developing teams.
• Ability to communicate insights clearly through data storytelling.
• You are currently based in Madrid or Barcelona.
• Fluency in English and Spanish is required. 
• Willingness to travel regularly (approximately 25–30%).