At 84.51°, people are the key to everything. We are dedicated to always doing what’s right and never compromising on our values. That’s why we have created a culture where every opinion is respected, and contrary thinking is encouraged. Making life more rewarding for our community and our associates is an essential part of the process. Our team is known for their enthusiasm, camaraderie and sense of fun. We work hard and we play just as hard. That’s why we engage in a range of official and unofficial activities to get together, serve the community, and have fun. We continually seek people who make us better. In order to continue to grow, we need more great people who want to join us in doing cool, industry-changing, brain-stimulating work.

RESPONSIBILITIES:

As a Senior Consultant at 84.51°, you will execute against our customer-first plan for our partners by using customer, market, and human insights to make customers’ lives easier. The customer’s voice influences every decision as you identify opportunities, develop solutions, activate insights and evaluate the impact on customers for Kroger and CPGs.

Your primary client is Kroger, one of the world’s largest retailers. You will build trusted relationships with stakeholders and use influence to shape decisions that drive long-term customer loyalty.

Key Responsibilities:

• Turn insights into customer-first merchandising recommendations: Synthesize customer, market, and performance inputs into clear guidance across assortment, pricing, promotions, and omnichannel experience.
• Lead cross-functional workstreams from question to recommendation: Define the business problem and success metrics, shape the analytical and/or research approach, and partner with analytics/research teams to deliver actionable learning and recommendations.
• Shape digital growth priorities: Build scalable frameworks and decision tools that help teams focus on the highest-impact categories and initiatives to improve the digital customer experience and business performance.
• Scale through automation and integration: Automate repeatable work and embed outputs into existing tools and operating rhythms—reducing manual effort while improving consistency, adoption, and speed.
• Provide strategic client consulting: Be a go-to customer strategy partner for Kroger—engaging when needed to bring customer and behavioral insights into planning, challenge assumptions, and help leaders set priorities and make decisions.
• Communicate with clarity and credibility: Create audience-appropriate deliverables (slides, briefs, and emails) that are ready for executive consumption when needed; clearly articulate the “so what,” recommended actions, and expected impact.

QUALIFICATIONS, SKILLS, AND EXPERIENCE:

Successful candidates will thrive in a fast-paced, collaborative environment and will possess the following:

• 2-4 years of relevant experience
• Critical thinking skills
• Influencing skills
• Relationship management skills
• Strong business/commercial acumen
• Strong communication skills
• Tools and process acumen
• Education: Bachelor's Degree (Master's Degree preferred but not required)

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