To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

• The Data Technical Consultant is a demonstrated expert in technical and/or functional aspects of customer and partner engagements that lead to the successful delivery of data management projects. The Data Architect plays a critical role for setting customers up for success by prescriptively helping to shape and then execute in the Salesforce data space. This role also provides subject matter expertise related to the data management solutions and ensures successful project delivery.

  Requirements

• 6+ years’ experience working on complex data projects including migrations, integrations, data architecture and data governance

• Ability to convert high-level requirements into a solution – i.e. you do not need a detailed specification to be successful 

• Solid experience with an ETL any of the mentioned tools (ex. SSIS, Boomi, or Informatica Power Centre, Mulesoft)

• Experienced technology leader with extensive Data Quality, Data Management, Data Security, Data Governance skills

• Proficient with PL/SQL query writing and strong relational database background/understanding.

• Basic Understanding of DBamp.

• Experience on SF Data Loader and writing SOQL is an asset.

• Should expose himself as SME in Migration tools.

• Experience with BI tools like Tableau, Qlik, Salesforce Analytics is an asset

• Experience with master data management projects and practices is an asset.

• Candidates should have about at least 2 years of experience in Salesforce.com and should have a thorough understanding of the Salesforce.com project lifecycle.

• The Candidate should have good organizational and customer service skills so that the clients are happy with the working of the organization.

• A strong knowledge of enterprise analytics, big data platforms, data exchange models, CRM, MDM, and cloud integration is preferred.

• Data modeling experience; specifically designing logical models/data dictionaries from business requirements

• Applicants should be able to give Architectural/Design insight in the project if required.

• Implementation experience and domain knowledge in Salesforce Sales and Service functionality and any of the following multiple CRM subject areas. 

• Excellent Mentorship and team handling skills.

• Excellent Troubleshooting Skills.

• Good understanding of Internet technologies: firewalls, web servers, web proxy servers, etc.

Responsibilities of a Data Consultant

• Eliciting data requirements during business solution design sessions and translating these into a solution

• Data modelling for custom salesforce.com projects/functionality

• Provide data governance thought leadership to clients so that they can manage and use their data to its fullest 

• Conducting data audits, cleansing and de-deduplication projects to clean data

• Conducting analysis of customer data to identify key predictors of activity: from lead management through to forecasting

• Developing ETL processes for data migration and integration projects.

• Own and aggressively drive forward specific areas of technology architecture. Provide architectural solutions/designs to project execution teams for implementation.

• Lead projects within architecture. Work with Product Owner/Business Analysts to understand functional requirements and interact with other cross-functional teams to architect, design, develop, test, and release features.

Team Level

• Supports the day-to-day progress of their team member’s career goals as set in their Career Development Plan

• Mentors and coaches their team members through regular one-on-ones with a primary focus on the People and secondly Project perspective

• Guides new team members through their onboarding plan. 

• Motivates and inspires team members by showing appreciation and giving recognition for, not just hard work, but great work, and highlighting alignment with Traction’s values

• Support multiple teams with planning, scoping and creation of technical solutions for the new product capabilities, through continuous delivery to production.

• Liaise with team and clients for resolving technical dependencies, issues, and risks.

• Drive common vision, practices and capabilities across teams.

• Work among a team of consultants to deliver Salesforce.com to our customers for all project stages (requirements definition, planning, functional design, prototyping, development, test, issue resolution, deployment, and support).

• Actively Participation on Guild and motivate team on initiatives

• Motivate Team to use ReuseIT Traction products to existing Assets and Create reusable apps to add more values.

• Analyse and identify gaps in functional/business requirements and should be able to effectively communicate with both Business and Functional analysts on the same.

• He will manage more than 2 projects at a time and manage 2+ Junior resources and above level population and make sure their goals are aligned with company objectives.

• Deliver regular positive and constructive feedback to the team.

• Should be able to assess the impacts on technical design because of the changes in functional requirements.

• Serve as a mentor to the team and actively engage as part of the project on assigned client engagements to ensure timely delivery as per the best practices.

Others

• Making sure his/her reportees aligned with company V2MOM.

• Ability to work under challenging environments and timelines.

• Willingness to learn new technologies. 

• Ability to maintain cordial client relationship

• Good Communication and presentation skills

• Should be willing to travel 

Certification Requirements:

• Desired to have Salesforce Certified Administrator (201) 

• Desired to have Salesforce Certified Sales Cloud Consultant or Salesforce Certified Service Cloud Consultant

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.