The P&TPM Quality Assurance (QA) Program Management Analyst is accountable for end to Execution of Quality Assurance Testing on TPM Controls . The candidate will be Executing Testing Activities to meet the QA Objectives. Incumbent will require a comprehensive understanding of multiple areas within the P&TPM function and how these interact in order to achieve the overall QA objectives. A proactive identification of issues and an in-depth understanding of the business impact of issues along with root cause identification will be requires. Excellent communication skills are required in order to negotiate internally as well as externally, often at a senior level. Accountable for the end results of the Quality Assurance on Activities Assigned

 

Responsibilities:

Quality Assurance 

• Testing, quality assurance, issue identification, remediation and reporting
• Support Timely Execution of QA Activities for TPM MCA Monitoring

Qualifications:

• Minimum 8+ years of working experience in financial services / Banking industry
• 3+ years of relevant experience in the field of Audit, Quality Assurance or Control Testing
• Good negotiation, influencing and stakeholder management skills

Skills:

• Excellent communication skills and fluent in English, both oral and written, with the ability to articulate complex and sensitive issues to management
• Leadership skills with ability to engage and collaborate across geographic locations
• Cross-cultural and cross-functional collaboration skills
• Executive management presence and presentation skills
• Ability to organize and prioritize multiple deliverables and tasks
• Excellent analytical skills and the ability to present information in a succinct format to management
• Attention to detail and ability to develop and manage budgets, forecasts, capacity plans
• Proactive problem-solving and decision-making, with the ability to exercise sound, timely and independent judgment
• Proficient in MS Office applications

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree or Chartered Accountant

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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