Overall Purpose of the Role

The Product Specialist is responsible for driving sales growth of the Surgery portfolio within the Northeast territory by managing existing accounts and developing new business opportunities. The role focuses on increasing market penetration, supporting clinical adoption, and building strong relationships with healthcare professionals to deliver sustainable business growth.

This position is eligible for sales incentives and commissions.

Key Responsibilities

• Develop and execute territory and account plans to achieve sales targets and expand market share
• Build and maintain strong relationships with surgeons, nurses, hospital stakeholders, and key opinion leaders (KOLs)
• Identify and develop new customers, expand product usage, and drive hospital listing and adoption
• Conduct regular field visits, product demonstrations, and clinical support/training to healthcare professionals
• Provide strong clinical and product knowledge to support decision-making and differentiate J&J products
• Gather market insights including customer needs, competitor activities, and procurement dynamics (tender/e-bidding)
• Prepare and submit sales reports, forecasts, and market intelligence in a timely manner
• Follow up on customer issues and coordinate with internal teams to ensure high customer satisfaction
• Partner with cross-functional teams (Marketing, Clinical, Supply Chain) to support product launches and business initiatives
• Ensure full compliance with company policies, quality standards, and regulatory requirements

Qualifications & Experience

• Bachelor’s degree in Nursing, Medical Technology, Pharmacy, Biomedical Engineering, or related healthcare field
• 2–5 years of experience in medical device sales, product specialist, or clinical support roles
• Experience in surgical products / OR environment is highly preferred
• Experience working in hospital settings and tender-driven environments
• Strong presentation, product demonstration, and stakeholder engagement skills
• Good command of Thai and English
• Proficient in Microsoft Office and reporting tools