Elevate your nursing career where your expertise truly impacts lives. As a Case Manager in the Emergency Department at Atrium Health Wake Forest Baptist, you’ll be part of a team that blends clinical excellence with compassion—helping patients navigate some of their most challenging moments. If you’re passionate about coordinating care, driving patient progression, and making a meaningful impact every day, this is your next step.

What You’ll Do – Essential Functions

• Identify patients who would benefit from Case Management through initial screening and assessment of discharge needs.
• Collect and evaluate patient information via interviews, chart reviews, and care team discussions to determine necessary interventions.
• Develop, implement, and monitor a Plan of Care in collaboration with nursing, physicians, multidisciplinary teams, and community partners.
• Lead and coordinate the discharge planning process, ensuring needs are addressed and transitions are smooth and cost‑effective.
• Participate in multidisciplinary rounds, driving patient progression and communicating discharge planning updates.
• Document all Case Management activities in the Electronic Medical Record and communicate essential information to providers and payors.
• Monitor the medical necessity of admissions and ongoing care; collaborate with Utilization Review to address level-of-care changes.
• Identify system issues, trends, or barriers to care; propose solutions and participate in quality improvement efforts.
• Apply age‑ and developmentally‑appropriate care planning and communication techniques based on population needs.
• Guide patients and families through post‑discharge options based on payer guidelines, community resources, and clinical needs.
• Maintain strong partnerships with physicians to support the organization’s mission and enhance patient outcomes.

What You’ll Bring – Education, Experience & Licensure

• Graduation from an accredited School of Nursing; BSN required, MSN preferred.
• Active RN license from the North Carolina Board of Nursing.
• Minimum 2 years of relevant clinical experience; prior Case Management experience strongly preferred.
• Basic Cardiac Life Support (BCLS) required.
• Certification in Case Management highly recommended within 2 years of employment.

Why You’ll Love Working Here

• Day 1 Health Coverage – Choose from copay or HSA‑eligible plans.
• Generous PTO
• Education Reimbursement (Graduate degree).
• Parental Benefits
• Retirement Contributions

Shift Details

• Full-time, Nights
• Rotating schedule:
  • Three 12-hour shifts one week
  • Four 12-hour shifts the next
• Every other weekend required
• Primary coverage area: Emergency Department, Winston-Salem Campus