Position Summary

The primary function of the Manager, Retail GTM Strategy & Planning is to support the flawless execution of assigned retail product launches and projects. The Manager, Retail GTM Strategy & Planning collaborates cross-functionally across SEA teams to ensure customer experience is held at the highest standard through all initiatives. The Manager, Retail GTM Strategy & Planning will partner with the assigned Product and Marketing teams and Retail team members to drive successful product launches and initiatives that encompasses training, merchandising, field teams, sales, marketing and customer insights while maintaining company brand guidelines. The Manager, Retail GTM Strategy & Planning will provide support to the Sr Manager of Retail GTM Strategy & Planning in providing C-level updates and reporting on product and go to market strategies and plans in relation to assigned product launches and promotional periods.

Role and Responsibilities

• Manage highly visible Retail programs, initiatives and product launches, while maintaining project timelines, budgets and company brand guidelines
• Establish, deepen and sustain key relationships with cross functional teams including but not limited to marketing, HQ team members, account teams, training, merchandising and customer insights
• Develop project road map, assign key owners, lead project meetings, maintain project status, provide executive updates, establish key learnings and insights, follow up and drive through completion
• Projects and initiatives could include: mobile device product launches, ecosystem projects, strategic customer experience initiatives, etc…
• Ensures alignment between all product and retail stakeholders in product activity and updates
• Contributes to finding newer, better or more efficient ways of going to market in a highly matrixed organization
• Stays current with project management company operational processes
• Holding cross-functional team members accountable to project deadlines and deliverables

Skills and Qualifications

Additional Job Description

• Bachelor's Degree with 6+ years’ experience preferably in business or project management; an MBA is preferred
• Ideally, understands how to navigate SEA organization and demonstrated an ability to drive for results
• Experience in the telecommunications and/or wireless industry requiring management of account management, program management, business planning, project management, or equivalent work experience in planning or operations
• Project management experience required
• Must have demonstrable experience in developing presentations using a variety of PC applications, including word processing, spreadsheet, and PowerPoint.

Necessary Skills and Attributes

• History of managing ambiguity and complexity, working well under stress
• Highly Organized and effective time management skills
• Result-oriented focus with experience to framing planning
• Ability to listen well, think strategically and creatively to solve problems, gain alignment and gain action through influence
• Exceptional oral presentation skills with proven ability to adapt approach based on audience; comfortable presenting to a diverse audience from C-level executives to retail sales associates
• Analytical problem-solving and strategic thinking skills; quantitative analysis skills with ability to develop and deliver a compelling story with data to support position.
• Team player - The ability to work either independently or in a team environment to achieve personal and team project goals, including the completion of assignments within and exceeding established time frames.

 

Physical/Mental Demands

Work is generally performed in an office environment. Operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time.  Requires considerable (90%+) work utilizing high visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity.  The movement and transportation of equipment, most of the time is under 25 pounds. Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenge, some language barriers and project management deadlines. Machines, tools, equipment and work aids include PCs, printers, copiers, faxes, and other equipment commonly associated with an office work area.  May require working additional hours beyond normal schedule. Role requires domestic and international travel 25%-30%.  Consistently demonstrates a commitment to policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest and ethical responsibilities.

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