Customer Success Manager (GTM)

Posted:
8/19/2024, 6:19:23 PM

Location(s):
Chapultepec, Mexico

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
Remote

As the leading provider of open source database solutions, Percona’s Customer Account Teams own and execute a portfolio of renewal contracts for Percona customers in an assigned territory.  The Customer Success Manager will own their renewal pipelines, identify growth opportunities, negotiate contracts and work cross-functionally to ensure the customer’s success with Percona.  We’re looking for a customer success manager with proven sales and account management experience to join our team.

Our ideal candidate is someone who has proven experience in a software technology organization. You will be motivated by building strong customer relationships and driving growth within your account base through solutions selling.  You love to be surrounded by other smart, driven people who are eager to share their knowledge, and will always have your back.
Why Percona?

At Percona, we believe an open world is a better world. Our mission is to enable everyone to innovate freely, by providing the best open source database software, support, and services. We make databases and applications run better through a unique combination of expertise and open source software built with the community for you. Our technical teams are experts in MySQL, MongoDB, PostgreSQL, and MariaDB.

Percona is proud to be a remote-only and globally dispersed workforce – we have colleagues in more than 50 countries! We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard.

Our staff receives generous benefits including flexible work hours and various paid time off programs, all your equipment for your remote office, funds for career development (external training, certifications, conferences), ongoing connectivity allowances, and the opportunity to participate in our equity incentive plan. We also have benefits that support a healthy work/life balance such as The Percona Adventure Team, Work-from-Anywhere, FlowDays, FryDays, and overall flexibility. We also support being socially responsible through our PAVE volunteering program and Women Transforming Technology.

If you love the idea of working with a high-growth tech company that is one of the best in the business and known globally as a leader in the open-source database space, let’s talk!

Connect with us and stay up to date on our latest news and developments by following us on LinkedIn and Twitter. We look forward to connecting with you!

Percona

Website: http://www.percona.com/

Headquarter Location: Raleigh, North Carolina, United States

Employee Count: 251-500

Year Founded: 2006

IPO Status: Private

Industries: Consulting ⋅ Information Technology ⋅ Internet ⋅ Internet of Things ⋅ IT Management ⋅ Open Source ⋅ Software