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Project Management and Business Support for system enhancements and implementations in line with business direction, to drive PFS business growth & franchise leadership on a regional scale. The role entails delivering projects which includes planning, development, implementing and production support within stipulated SLA

Functional (job responsibilities)

Working in line with Business Direction to drive towards Growth and Franchise Leadership, responsible for :

• business development for key HLISB/HLB system related projects
• undertaking the roles and responsibilities to project manage the implementation of card and payment products
• business support for Payment system projects related to, the goal of driving and delivery of mass banking product adoption
• managing and tracking all production support issues, for compliance to regulatory requirements and participate in disaster recovery exercises
• vendor management for the implementation of card products and payment from conceptualization to go-live
• financials management of the project (OPEX and CAPEX)
• adopting & implementing best practices to support HLISB in drive to improve governance, market response & customer service

Managerial (team/group responsibilities)

Working to support the business by :

• achieving the objective of putting our customers first, providing superior advice, products & services and always acting with the highest level of integrity
• ensuring project meets the business objectives and service level goals by delivering quality projects on time and budget
• creating an achievable working environment

Organizational (organizational responsibilities)

Taking responsibility and ownership for:

• our franchise as per HLISB/HLB’s long term interests ahead of each unit’s short-term gains
• continuous process improvement projects in building brand awareness and improve customers’ experience
• supporting the business to achieve goal of providing exceptional results for our shareholders

Education/Qualification

Tertiary Education in specialize areas of:

• IT;
• Banking and Finance;
• Engineering or System related qualifications

Experience

• Minimum 5 years in project management role or similar capacity
• Significant experience in program / project management in managing large program portfolio required

Special Skills

• Possess good communication and interpersonal skills with the ability to interact professionally with a diverse group, which include executives, managers and subject matter experts.
• Possess good vendor management skills
• Confident team player to take charge of leading communication with internal and external stakeholders

Certification/Licensing Requirements

PMI, CSM and/or PMP Certified preferred

Realise your full potential at Hong Leong Bank by applying now.