Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

Our ANZ community continues to grow and 8 million Australians now come to Snapchat every month. Snap’s operation in ANZ serves this highly engaged community through strategic relationships with content publishers, tech and telco companies, cultural and community organisation, alongside a growing and vibrant creator ecosystem.

On the advertising side, the ANZ team delivers industry-leading creative campaigns for the world’s biggest global brands and ANZ’s fastest-growing businesses. We aspire to play an active and positive role within ANZ society, both as a contributor to the local economy and in the lives of the Snapchat community. 

We are looking for a Senior Account Manager to join Snapchat on the Retail team! You will work in a fun, fast-paced and fluid environment. Working from our Sydney office, you will help grow and nurture senior-level client relationships, analyze and optimize campaign performance, strategically plan branded and performance video campaigns, and lead complex platform work streams.

What you’ll do:

• Lead, manage, and proactively grow relationships with key clients and agency partners, specifically within the Retail vertical

• Work closely with the client partners to understand client goals and objectives to ensure delivery of exceptional customer service 

• Proactively lead product update discussions, educate brands and agencies on Snap’s new and existing products, and advise on best practices to drive optimal performance and groundbreaking campaigns

• Collaborate with client partners and creative strategists throughout the RFP process to develop innovative, insight-driven digital campaigns on Snapchat, bringing measurable ROI for our clients through media plans

• Lead projects involving complex work streams and cross-functional collaboration (internally and externally)

• Dive deep into campaign performance data; guide KPI driven measurement strategies, identify performance trends, optimize campaigns to achieve results, and provide recommendations for upsell opportunities

• Increase adoption and engagement of Snap’s self-service platform and auction-based tools, providing ongoing technical support and real time analysis

• Proactively develop best-in-class case studies that deliver a constantly evolving test-and-learn agenda across the category

• Host and report on weekly pacing and pipeline meetings with clients to determine upcoming launches and active campaign performance 

Minimum Qualifications:

• Bachelor’s degree in business, communications, marketing, or another related area of study

• 5+ years experience in the digital media industry, with a focus on performance and brand marketing, ad-tech, or programmatic

• Strong analytical skills with experience analyzing campaigns and delivering actionable insights

• Expert understanding of performance marketing and key success metrics

• Deep understanding of media management within a biddable auction advertising environment and demonstrated skill in educating others (e.g., advertisers, agencies)

Preferred Qualifications:

• Advanced Excel skills

• Incredibly data driven, with deep understanding of advertising performance metrics

• Pre-existing relationships with senior-level client decision-makers and brand marketers

• Proven experience working effectively with cross-functional teams and all levels of management (internally and externally)

• Impressive track record of delivering on quota and obtaining positive reviews

• Ability to lead multiple projects with strong attention to detail

• Proven ability to work in a fast paced environment and adapt to changes

• Exceptional presentation and communication skills

• A passion for Snapchat as a user and solid knowledge of our ad products 

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week. 

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!