Posted:
9/6/2024, 1:29:51 AM
Location(s):
San Francisco, California, United States ⋅ California, United States
Experience Level(s):
Expert or higher ⋅ Senior
Field(s):
Product
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Job Category
Program & Project ManagementJob Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Technical Program Managers (TPMs) play a meaningful role at Salesforce in leading large-scale, cross-functional initiatives within our Technology & Products organizations. TPMs are responsible for programs through from beginning to end, ensuring a better workflow and more effective communication. They work closely with executives and key company partners to drive critical programs and activities across the company!
As The Director of Technical Program Management for Service Cloud, you will be both a key leader and champion of the Digital Engagement and Omni Channel teams as well as a pivotal member of the Service Cloud TPM team. This role will be fundamental delivering the strategic roadmap for Service Cloud’s Digital Engagement & Omni Channel business with velocity, quality, and autonomy. The role includes driving operational coordination across Engineering and Product to quickly bring time-sensitive capabilities to the Product portfolio. In this role, you will lead cross-functional teams during the development and release phases of the process, help navigate complex dependencies and timelines, escalate and mitigate program risks, and assist in the prioritization of deliverables to align with the overall business strategy.
Strong candidates will have experience driving cross-functional initiatives at scale, be well versed in the software development lifecycle, be comfortable delivering complex engineering programs, as well as experience with product development and cross-functional collaboration. Additionally, candidates should be proficient in planning, organizing, and collaborating across geo-distributed teams to execute on product vision and operational excellence. This is an individual contributor role!
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Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For California-based roles, the base salary hiring range for this position is $200,300 to $290,500.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.Website: https://www.salesforce.com/
Headquarter Location: San Francisco, California, United States
Employee Count: 10001+
Year Founded: 1999
IPO Status: Public
Last Funding Type: Post-IPO Equity
Industries: Apps ⋅ Cloud Computing ⋅ CRM ⋅ Enterprise Software ⋅ Information Technology ⋅ iOS ⋅ Mobile Apps ⋅ SaaS ⋅ Sales Enablement ⋅ Software