JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Customer Service

• Greet, assist, and direct candidates/new hires/visitors and the general public to the appropriate staff member
• Issue of ID and access badges for new hires/vendors/visitors and maintaining a record.
• Undertaking site inductions for new vendors on behalf of JLL
• Receive, direct and relay telephone, email, and other queries
• Book onsite meeting rooms and hospitality as per client requests
• Liaise with site managing agent and site security.

Site Operations

• Conduct daily meeting room and office check
• Ensure meeting rooms are prepared and provide a hospitality service.
• Manage / sort the post.
• Manage the Facilities Helpdesk Platform and liaise with local service providers
• Handle/Assist with incoming and outgoing mail enquiries
• Assist in coordinating the repair and maintenance of office equipment and in the ordering of office supplies.
• Track and chase outstanding maintenance issues.
• Assist with the organising of vendor meetings, vendor performance reviews and Quarterly Business Reviews.
• Assist the IFM Operations Lead in developing a close working relationship with all of the vendors under JLL’s control to ensure that they fully understand the client culture and are made to feel part of the team.
• Responsible for initiating and closing purchase orders.
• Maintains purchase order file for invoice back-up in anticipation of receipt of invoices for accounts payable processing and liaise with Nielsen’s finance team.

• Develop/update seating charts, organizational charts, Google documents presentations to support the IFM  Operations Lead.
• Understand how the building services affect the way the client operates.
• Ensure accurate and detailed hand over is planned in the event of authorised absence.

Health, Safety, Environment & Quality

• Undertake monthly EHS site inspections and report all accidents and Incidents to the JLL EHS Manager.
• Complete necessary monthly reports
• Understand & actively support JLL’s Quality Management program.

Location:

On-site –London, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process.   Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.