Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead Software Engineer

Overview:

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.

About Ethoca:
Mastercard is looking for a talented Lead Software Engineer to join the Mastercard`s Ethoca Alerts team in Pune. Ethoca Alerts connects merchants, acquirers and issuers together to share fraud and dispute data, enabling a faster dispute resolution process that reduces the need for chargebacks altogether. In this role you will be part of a highly agile team, building exiting and innovative products delivered at scale to global markets.



Role:

What’s it all about and what we expect you to do day to day
• Own and drive the resolution of complex technical problems spanning multiple services, platforms, and teams, ensuring alignment across stakeholders and delivering scalable solutions.
• Design, develop, and maintain high-quality, secure, and resilient Java-based applications and distributed systems using modern engineering practices.
• Provide technical leadership across the software development lifecycle, from requirements analysis and architecture design through implementation, testing, deployment, and production support.
• Lead the design and evolution of cloud-native solutions, leveraging modern cloud platforms and architectural patterns to improve scalability, resilience, performance, and operational efficiency.
• Define and enforce engineering standards, coding guidelines, architectural principles, and development best practices across the team.
• Conduct and promote thorough code reviews, automated quality checks, security scans, and performance validations to ensure production-ready software.
• Collaborate closely with Product, Architecture, Security, SRE, and Engineering teams to prioritise work, evaluate trade-offs, and deliver business value efficiently.
• Drive the adoption of modern software architecture patterns, including microservices, event-driven architectures, domain-driven design, API-first development, and cloud-native engineering practices.
• Continuously identify opportunities to modernise platforms, reduce technical debt, improve developer productivity, and enhance system reliability.
• Champion automation across the software delivery lifecycle, including CI/CD, infrastructure provisioning, testing, monitoring, and operational workflows.
• Lead by example through hands-on development, technical problem-solving, troubleshooting, and production support while maintaining a strong engineering mindset.
• Guide the team in designing highly available, fault-tolerant, observable, and secure systems that meet business and operational objectives.
• Facilitate architecture discussions, design reviews, technical proposals, and technical decision-making processes across teams.
• Drive operational excellence by promoting observability, proactive monitoring, incident management, and blameless postmortem practices.
• Mentor, coach, and develop engineers at various levels by providing technical guidance, constructive feedback, career development support, and growth opportunities.
• Foster a culture of engineering excellence, innovation, continuous learning, accountability, and collaboration.
• Advocate for engineering best practices, emerging technologies, cloud adoption, and architectural improvements across the broader organisation.
• Build strong relationships and partnerships with internal and external stakeholders to successfully deliver strategic initiatives.
• Participate in hiring activities, conduct technical interviews, and contribute to building high-performing engineering teams.
• Support talent development through technical leadership, succession planning, performance coaching, and knowledge-sharing initiatives.
• Successfully lead and contribute to large-scale, globally distributed, cross-functional projects and transformation initiatives.

All About You and What you need to bring:

• 8–12+ years of software engineering experience with strong expertise in Java, Spring Boot, REST APIs, and distributed systems.
• Proven experience designing and delivering cloud-native solutions on Azure, AWS, or GCP using microservices, event-driven architectures, and modern integration patterns.
• Strong understanding and practical application of SOLID principles, Clean Architecture, Domain-Driven Design (DDD), and enterprise architectural patterns including Microservices, Event-Driven Architecture, API Gateway, CQRS, Saga, Dependency Injection, Circuit Breaker, and Strangler Pattern to build scalable, resilient, and maintainable systems.
• Hands-on experience with Docker, Kubernetes/OpenShift, CI/CD, Infrastructure as Code (Terraform, Bicep, ARM, CloudFormation), and DevOps practices.
• Deep knowledge of secure software development, including OWASP, authentication, authorisation, vulnerability management, and data protection principles.
• Strong advocate for engineering excellence through code reviews, automated testing, SonarQube, security scanning, observability, and continuous improvement.
• Experience implementing TDD, BDD, unit, integration, contract, and performance testing using modern testing frameworks and tools.
• Ability to troubleshoot and resolve complex production issues using logs, monitoring, profiling, heap dumps, and thread dumps.
• Experience designing and delivering solutions that meet performance, scalability, reliability, availability, and operational resilience requirements.
• Proven ability to lead technical discussions, drive architecture decisions, influence engineering strategy, and deliver results across multiple teams.
• Strong mentoring and coaching skills with a passion for developing engineers, raising the engineering bar, and building high-performing teams.
• Excellent stakeholder management, communication, and collaboration skills with experience working in large-scale, cross-functional, and globally distributed organisations.
Customer-focused mindset with the ability to translate business needs into scalable technical solutions while driving operational excellence and continuous innovation.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.