Career Category

Operations

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Director Strategic Planning & Operations

What you will do

Let’s do this. Let’s change the world! In this vital role, you will serve as a key on-site strategic business partner to the Site Head and Vice President of Amgen Manufacturing Limited LLC in Puerto Rico, providing strategic and operational leadership to support site priorities and long-term success. As Chief of Staff, you will guide the site’s multi-year strategy, oversee critical business processes, and lead a team that drives programs to strengthen performance, resilience, and transformation. You will also manage high-visibility initiatives with enterprise-wide impact and ensure effective alignment across the Senior Leadership Team.

Specific responsibilities include, but are not limited to:

• Lead and develop a team responsible for site-wide programs including project management, operational excellence, digital transformation, risk management, business resilience, new hire training and training, and performance management.
• Drive business transformation by advancing digital capabilities and fostering collaboration with adjacent business units to make valuable contributions.
• Oversee strategic planning processes, including multi-year roadmaps, annual reviews, goal setting, and governance.
• Coordinate executive visits, presentations, and logistics for high-profile leadership agendas.
• Deliver high-impact site projects and initiatives that strengthen site performance and cost savings, while supporting network-level initiatives.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients! The Director Strategic Planning professional we seek is a collaborative, forward-looking leader with these qualifications.

Basic Qualifications:

Doctorate degree and 4 years of operations support experience

OR

Master’s degree and 8 years of operations support experience

OR

Bachelor’s degree and 10 years of operations support experience

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In addition to meeting at least one of the above requirements, you must have at least 4 years of experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources. Your managerial experience may run concurrently with the required technical experience referenced above.

Preferred qualifications:

• Strong digital expertise with practical application of AI, machine learning, and emerging technologies.
• 10+ years of experience in strategic planning, or operational excellence.
• Professional certifications such as Lean Six Sigma Green/Black Belt and/or SCOR-P.
• Exceptional communication skills with the ability to present complex concepts clearly and persuasively.
• Fluent English proficiency—both written and verbal.
• Proven success managing global relationships across diverse levels, functions, and cultures.
• Track record of leading cross-functional teams in multiple locations to achieve results.
• Strong interpersonal, negotiation, and active listening skills.
• Skilled at simplifying complex information and foster collaboration.
• Highly proactive, results-oriented, and able to operate with autonomy.
• Demonstrated curiosity, drive, and commitment to continuous learning, improvement, and leadership.
• Skilled at balancing multiple priorities, meeting deadlines, and maintaining attention to detail.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental & vision coverage, and life & disability insurance
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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