Posted:
4/2/2026, 8:06:15 AM
Location(s):
Spokane, Washington, United States ⋅ Washington, United States
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Workplace Type:
On-site
We're seeking a professional to provide on-the-ground safety oversight and operational support for our transportation team. This role is the eyes and ears in the field, ensuring safe, compliant, and efficient operation of all district transportation routes through direct observation, driver coaching, and real-time incident response. You'll spend your days riding routes, conducting safety audits, supporting drivers, and responding to emergencies—all while maintaining the highest safety standards and building a culture of excellence. You'll be the trusted leader drivers turn to for guidance and the safety champion who ensures every student arrives safely, every time.
What Makes You Successful in This Role
You're a safety-minded leader who loves being out in the field rather than behind a desk. You're naturally observant, catching safety issues before they become problems, and you know how to coach drivers in a way that's direct but respectful. You stay calm under pressure—whether you're responding to an accident scene, helping a new driver navigate a tricky route, or addressing a parent’s concern. You genuinely care about driver success and student safety, and you're not afraid to have tough conversations when needed. You're comfortable juggling route observations, incident investigations, documentation, and training support—all in the same day. You bring a steady, approachable presence that earns respect from drivers and builds confidence with schools and families.
Website: https://www.ridezum.com/
Headquarter Location: Redwood City, California, United States
Employee Count: 101-250
Year Founded: 2015
IPO Status: Private
Last Funding Type: Series D