Company:

Capital Ford Lincoln Inc.

** Work in Canada's Newest Lincoln dealership ** Canada's 1st Standalone Lincoln dealership ** State of the art, opening Spring 2025 **

Capital Ford Lincoln is seeking a dynamic and customer-focused Luxury Automotive Product Specialist to join our dealership team. This role is essential in providing an exceptional customer experience by guiding clients through the vehicle purchase process, offering in-depth product knowledge, and supporting sales efforts. The ideal candidate will excel in product demonstrations, customer engagement, and maintaining long-term relationships, ensuring each interaction enhances customer loyalty and satisfaction.

Key Responsibilities:

• Engage with customers, listen to their needs, and match them with the right vehicle.

• Conduct product demonstrations, highlighting key features and benefits.

• Stay updated on product updates, trends, and competitor offerings.

• Collaborate with the sales team to achieve sales goals.

• Ensure customer satisfaction through follow-ups and smooth delivery experiences.

• Provide feedback to the product team for continuous improvement.

Qualifications:

• At least 1 year of experience in a dealership or customer-facing role.

• Strong communication and interpersonal skills.

• Ability to provide exceptional customer service and build rapport.

• Sales experience is a plus.

• Valid driver’s license and clean driving record.

Why Join Us?

• Work with luxury vehicles in a dynamic, customer-centric environment.

• Competitive pay with opportunities for growth.

Become part of a team that values customer loyalty and sales success!

At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people.  Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.

Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location.

Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.