Posted:
10/25/2024, 7:32:45 AM
Location(s):
Madison, Wisconsin, United States ⋅ Wisconsin, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Location:
Madison, WI - Robertson Rd - Filling industrialDirectly supervises two or more employees in the day-to-day operations of the retail store including compliance, retail sales, warehousing and distribution. Supports both the scheduling and performance management efforts for retail store personnel.
Participates in the execution of marketing plans to support the penetration of key market segments in collaboration with our Sales and Operations teams and outside vendors. Assists with sales promotional activities, merchandising and displays.
Collaborates with outside sales to ensure order accuracy and properly scheduled customer deliveries.
Assists with managing the branch inventory, daily hard goods inventory cycle counts and maintain showroom and warehouse appearance.
Assists with managing all hard goods receiving and all dynamic deployment (hard goods inter-branch orders) for completion in a timely and daily. Participates in the annual/bi-annual physical hard goods inventory audits.
Helps monitor SAP reports daily such as open order/delivery reports, billing and delivery block reports and open Purchase Order (PO) reports. Responsible for Daily Cash Reconciliation (DCR). Ensures daily completion and that all errors are addressed and bank deposits are initiated.
Oversees retail employee training in procedural areas such as following all Airgas Operating Standards and safety regulations.
Works in partnership with corporate accounts receivable to manage branch credits and collections.
Other duties as assigned.
To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
High School Diploma or GED. Advanced degree preferred.
Minimum of three (3) years of experience in an industrial retail, inside sales, customer service and/or inventory control related position.
One (1) year of prior supervisory and/or demonstrated leadership experience.
SAP experience preferred.
Leadership skills; Identifies requirements; allocates, and effectively uses information, personnel, time, and other resources necessary for goal accomplishment; establishes appropriate courses of action for self and/or others to accomplish specific goals; develops evaluation criteria and tracking systems for monitoring goal progress and accomplishment; and specifies objectives, schedules, and priorities.
Math skills; Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percentages.
Must be customer service oriented and able to interact in a professional, respectful and courteous manner.
Strong interpersonal skills with the ability to deal effectively with others in both favorable and unfavorable situations regardless of status or position. Accepts cultural diversity and establishes effective working relationships.
Communicates effectively both verbally and in writing; listens effectively and clarifies information as needed; works well with others in a cross-functional team environment across the organization knowing who to engage to achieve results. Uses candor and sensitivity in their dealings with others.
Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees.
Self-starter; self-motivated; well organized; ability to work independently and as part of a team.
Detail oriented with the ability to complete handwritten compliance documentation neatly and accurately.
Demonstrated planning skills.
Takes ownership and creates solutions and enjoys working “hands-on” in a high-volume, fast-paced work environment.
Proficient working knowledge of Microsoft Office applications (Word, Excel, and Outlook).
The characteristics listed below are representative of the physical demands required by an individual to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Extended periods of standing and/or sitting.
Regularly required to use hands and fingers to handle, feel or operate object, tools or controls and reach with hands and arms.
Occasionally required to walk, climb, balance, stoop, kneel, crouch, crawl and smell.
Ability to routinely lift 25 – 40 lbs. and occasionally lift 40 – 60 lbs.
Employee may occasionally be required to transverse through branch office and/or production, warehouse locations.
Employee will frequently be required to actively listen and exchange information.
Employee will be required to observe and assess information received via computer.
Requires frequent use of computer and telephone.
The characteristics listed below are representative of the work environment typically encountered by an individual while performing the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Primarily performs duties in an indoor office/production work environment.
Occasionally may require outdoor environments in various seasonal weather conditions.
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We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.
We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates.
Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program for dependent children.
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Your differences enhance our performance
At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
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Equal Employment Opportunity Information
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.
Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at [email protected].
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Website: https://airgas.com/
Headquarter Location: Radnor, Pennsylvania, United States
Employee Count: 10001+
Year Founded: 1982
IPO Status: Delisted
Industries: Industrial ⋅ Medical ⋅ Retail