Advance your career with the Johnson Controls team!

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a diverse and inclusive team that empowers you to build your best future! Our teams are strategically positioned to support a multitude of industries across the globe. You will have the opportunity to grow and develop through meaningful work projects and learning opportunities. We are committed to fostering an environment that supports the physical, financial, and emotional wellbeing of all employees. Become a valued member of the Johnson Controls family and thrive in a company culture that values your unique voice and ideas – your next great opportunity is just a few clicks away!

We recognize that a fulfilling career is supported by your overall wellbeing. That's why we offer a comprehensive benefits package designed to support you in multiple aspects of life, including:

• Competitive salary

• Generous paid vacation, holidays, and sick time - 15 days of vacation in your first year to promote work-life balance

• Comprehensive benefits package, including 401K, medical, dental, and vision care, available from day one

• An encouraging and collaborative team environment that values diverse perspectives and fosters innovation

• On-the-job and cross-training opportunities

• A strong commitment to safety through our Zero Harm policy, ensuring a safe and secure workplace for all employees

• JCI Employee discount programs (The Loop by Perk Spot)

• Check us Out: A Day in the Life of the Building of the Future

Become part of a culture that celebrates your achievements and encourages your voice and ideas. Your next great opportunity for advancement is right at your fingertips! Take the initiative to explore your potential and embark on an exciting career journey with Johnson Controls.

What you will do

As the Program Leader within Johnson Controls Strategic Accounts, your goal is to support our strategic account team and drive maximum sales, operational excellence and profitability.  This is done through the development, deployment and support of enterprise level sales and overseeing the efficient execution of projects and initiatives.

This role focuses on supporting and advancing enterprise-wide engineering standards, processes, and solutions for strategic accounts while aligning with organizational and customer goals. It involves designing and implementing solutions that enhance business efficiency, drive growth, and ensure accurate reporting, while contributing to strategic initiatives and high-level opportunity estimates. The position requires building and maintaining strong customer relationships by advising on standard designs, implementation strategies, and deployment plans, while ensuring clear communication and satisfaction. Collaboration across corporate, regional, and branch teams is essential to align strategies and integrate customer requirements into operations. Additionally, the role leverages analytics to track performance KPIs, provides regular updates to leadership, and promotes standardization through communication platforms. Maintaining subject matter expertise in building technologies, processes, and tools is critical, along with ensuring quality, compliance, and efficient delivery across all solutions.

How you will do it:

• Coordinate JCI’s product and technology roadmap, and JCI’s operational execution, to our strategic customers’ technology vision. Align customers’ requirements and engineering specifications toward JCI’s offerings, Equipment, Controls, Digital, Fire, and Security.

• Coordinate with strategic customer stakeholders including engineering, construction, and mechanical firms to drive JCI as basis of design into requirements and specifications. Communicate information related to critical activities, resources, and timelines.

• Work with multiple JCI business domains to develop innovative methods for project delivery and process execution to meet customer expectations and needs.

• Support the development and maintenance of design documentation for all aspects of the enterprise deployment of standards, including project scheduling, billing, hardware engineering design documentation, sequence of operations, and commissioning. Keep all documentation and data updated and available.

• Work across multiple engineering / design teams and locations to ensure consistency and standard practices across the enterprise while optimizing engineering efficiency. 

• Provide sales and high-level technical support to the field organization for the implementation of enterprise level initiatives and engineered solutions.

• Become highly knowledgeable on customer’s design and implementation strategies. Attend design and project meetings, ensuring that projects are delivered with a high degree of customer satisfaction, on time and within budget.

• Work with Strategic Account Management to facilitate regular performance reviews with all key stakeholders.

• Provide leadership to train and direct multi-disciplined technical, subcontractors, and administrative personnel to resolve engineering, administrative and field issues occurring during project implementation and installation. Coach and mentor technical and project team members on effective project management practices and techniques. Foster a continuous improvement environment with quality tools, behaviors, and practices.

• Negotiate with customers to obtain additional business and identify and pursue new opportunities for contract revenue growth. Manages/directs proposal efforts for program growth or new opportunities.

• Coordinate with local project leadership and project management consultants to address project execution issues such as delays, change orders, liquidated damages, and subcontractor performance.  Support the field installation and service organizations in the resolution of escalated program or project related issues.

• Develop internal network of support across various levels of the organization to aid in issue resolution for the customer. Support the quality team in the evaluation and resolution of quality issues.

What we look for

• Bachelor’s degree or higher from an accredited university in engineering, science, Engineering, Construction, Project Management or Business Administration or other related fields

• 10+ years of experience in program and project management.

• Strong interpersonal skills

• Five (5) to (7) years of direct experience in engineering, projects / program management and/or program administration in the construction, building solutions or technologies industries.

• Communication, critical thinking, problem solving, and analytic skills are key characteristics.

• An individual that is ready to partner up with the global enterprise account manager in supporting and growing an enterprise strategic account for JCI. 

• P.E., LEED, ASIS CCP, PMI, PMP, or other equivalent certifications desired. 

• Proven team leader capabilities and supervision experience in dealing with large integrated projects and programs

• Proficiency in Microsoft Office Suite

• Superior documentation and organizational skills. Must be detail oriented.  Must possess and demonstrate excellent verbal, written, and interpersonal communications skills

• Highly motivated and results oriented. Able to communicate clearly and lead by influence.  Ability to work effectively in a highly matrixed organization

• Experience with JCI back-office systems (IBS, Salesforce, NxGen), construction management software (eBuilder), Commissioning platforms (CWd, CxAlloy) is considered a plus.

• Travel up to 30%.

HIRING SALARY RANGE: $126,000-189,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us 

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.