JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

We are currently recruiting for a Finance & Office Administrator at our exciting client site shopping centre. This role will be responsible for providing comprehensive financial and general administrative support, ensuring the highest standards of management in line with JLL best practices. This role offers an exciting opportunity to contribute to the efficient running of a £2m service charge budget and interact with various stakeholders in a fast-paced environment.

Please note this is a Part-Time role, on a Fixed-Term Contract.

Reporting Structure:

You will report directly to the Centre Manager and work closely with the centre management team and JLL colleagues in surveying, accounts payable, client accounts, and the service charge team.

Key Responsibilities:

Financial Administration:

• Manage the administration of the £2m service charge budget and all JLL and on-site accounts systems

• Process insurance claims and allocate refunds

• Handle supplier payment queries and ensure timely payments

• Process service charge and landlord expenditure invoices and purchase orders

• Monitor centre's bank balance and manage finance requests

• Track and reconcile invoices, update budget trackers, and manage year-end reconciliations

• Set up new suppliers and maintain financial records

Utility Administration:

• Verify utility meter readings and manage related queries

• Reconcile utility bills and track energy usage

Rates Administration:

• Maintain and monitor the Rates Mitigation Tracker

• Liaise with rates departments to ensure proper payment processing

• Manage change of tenancies with relevant parties

General Administrative Tasks:

• Provide professional customer service as the first point of contact

• Manage meetings, diaries, and correspondence for the Centre Manager

• Handle incoming communications and maintain filing systems

• Manage occupancy and vacancy database

• Provide analytical support, including footfall figures and sales data

• Maintain office supplies and manage meeting room bookings

Required Qualifications and Experience:

• Maths and English GCSE/O Level or equivalent

• Relevant vocational qualifications (e.g., NVQ/SNVQ)

• Minimum two years of finance and office administration experience

• Proficiency in Microsoft Office suite, especially Excel, Word, Outlook, and PowerPoint

• Strong numeracy skills with experience in financial monitoring and management

• Excellent communication and customer relations skills

Competencies and Attributes:

• Exceptional organizational skills with the ability to work independently

• Strong interpersonal skills to interact effectively with diverse stakeholders

• Ability to multitask and prioritize in a fast-paced environment

• Attention to detail and commitment to accuracy

• Discretion in handling sensitive and confidential information

• Proactive approach and ability to work well within a team

If you have a passion for excellence in administration and finance, we encourage you to apply for this exciting opportunity to contribute to the success of our Centre Management team.

Location:

On-site –Cambridgeshire, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process.   Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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