Year Round

Who We Are:  At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone.  

Perks & Benefits:

• Free season pass to Winter Park and all Alterra Resorts
• Discounted friends & family tickets
• Medical, dental, vision, life, paid parental leave and more for eligible employees
• 401(k) plan with 100% company match - up to 4%
• Mental health resources for all employees
• Food & beverage and retail discounts 
• Onsite employee childcare based on availability
• Discounted equipment rentals, pro-deals, and more

POSITION SUMMARY:

The Director, Safety & Security, under the leadership of the Vice President, Safety & Legal, is responsible for ensuring the development, implementation, and success of all facets of the Resort’s risk management and security departments. This position has two direct reports, the Security Manager and the Safety Manager.  Another twenty-four indirect reports include a Safety Specialist and a team of full-time, part-time, and seasonal part-time Security Officers.  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

ESSENTIAL DUTIES:

SECURITY

• Manage a 24-hour Security Department whose responsibilities include physical security, fire alarms and suppression, lost and found, fleet vehicle access, fuel access, building, locker, and office access, incident documentation, camera monitoring, and a myriad of other duties.
• Supervise the hiring, training, coaching, scheduling and personnel evaluations for the Security Department. 
• Together with the Security and Safety Managers, oversee the creation of an inclusive and engaging environment that supports an incredible team culture for the Security and Safety Team in alignment with the company vales. 
• Develop standards of operation and policies that support a safe and secure environment for staff and guests of Winter Park Resort.    
• Negotiate and implement applicable security contracts.
• Develop and maintain a budget of approximately $1,300,000.
• Ensure processes and procedures are in place to protect company assets from theft and/or damage.  
• Develop relationships and coordinate with local, state, and federal law enforcement agencies, fire department, animal control, and various other entities.
• Develop relationships and coordinate with resort leadership to address internal needs and advise on security protocols and report key incidents.

RISK MANAGEMENT

• Manage a current security and risk management team of 2 direct reports and 25+ indirect reports.  Direct Reports: Safety Manager and Security Manager.  Indirect Reports: All Safety and Security Staff as well as contract security personnel.
• Collaborate and work closely with other departments to promote a culture of safety and risk awareness that aligns with our company values. 
• Oversee the Risk, Safety and Security Team Employee Experience in alignment with the company values.
• Create and maintain programs and policies that foster and enhance an industry leading employee and guest culture of prioritizing safety.
• Supervise the hiring, training, coaching, scheduling and personnel evaluations for the Risk & Safety Department. 
• Establish and maintain procedures for an effective response to potential emergencies.
• Work closely with Winter Park Ski Patrol on developing policies and advising on procedures that enhance mountain safety.
• Manage a workers compensation program that encourages honest reporting of injuries, supports injured workers, and effectively responds to disputed claims.
• Work with the Safety Manager to promptly engage employees and managers of employees who are injured while working to ensure they feel supported through the workers compensation process. 
• Work with the Safety Manager to ensure we are mindful of the employee experience through the full workers’ compensation program including claims management, injury reporting, and return-to-work programs.
• Oversee team developing and delivering safety training programs and educate employees on safety practices and regulatory requirements.
• Work with the Safety Manager to promptly engage guests who are involved in an incident and negotiate resolution of claims.
• Advise Resort leadership and colleagues at the Resort’s parent company on risk management policies and incident reporting.
• Ensure risk and insurance inquiries from the Resort’s parent company are timely addressed by the Risk & Safety Department.
• Advise Resort colleagues on appropriate types and limits of insurance across a wide variety of projects and events.
• Develop and maintain an understanding of policies and laws that govern ski resort operations, including ANSI B77.1, OSHA, Colorado Skier Safety Act, etc.
• Develop and manage the Risk & Safety Department budget.
• Coordinate or act as speaker at company orientations and departmental trainings.

REQUIRED QUALIFICATIONS:

• Friendly, helpful attitude;
• Ability to problem solve;
• Influence on various stakeholders in order to progress our safety leadership and culture;
• Strong ability to have working relationships with resort and community leaders;
• A data driven approach;
• Strong organizational skills;
• Neat and professional appearance;
• Excellent grammar, proofreading and composition skills;
• Ability to identify who's who, what's what, and where to find it while maintaining confidentiality;
• Thorough working knowledge of various computer programs such as Windows (Word, Excel, PowerPoint) and the ability to learn new computer programs quickly.
• Be able to communicate verbally and in written form in a clear, concise, professional and tactful manner.
• Teaching/presentation skills required.  Must be willing to organize and run meetings, speak to workgroups and make presentations to management.
• Advanced skiing or riding required, and intermediate mountain biking is preferred for on-slope analysis and assessment of risk related policies/programs

Education:

• High School diploma or equivalent required.
• Degree or education in security or risk management related field a plus but not required.
• Other applicable safety or security related licensing, accreditation, or certifications a plus but not required.

Experience:

• Experience in risk management, insurance, health care, security, law enforcement and/or emergency services industries preferred.
• 5+ years in ski industry or resort operations preferred.
• Risk management and/or regulatory compliance experience a plus but not required.
• Strong knowledge of OSHA regulations, Workers' Compensation laws, and best practices in risk management and safety preferred.

WAGE:

The salary range below represents the low and high end of Winter Park Resort’s salary range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resort’s total compensation package for employees. Other rewards may include many region-specific benefits.

Salary range: $85,000 to $95,000 with bonus potential

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery. Skiing skills required and biking skills preferred as noted above.

WORKING CONDITIONS:

This is an in-person position that will also occasionally require you to be on-site with limited to no notice in the case of an emergency. The Director, Safety & Security, must reside or be willing to relocate to within approximately 30 minutes of Winter Park Resort, located in Winter Park, CO.

• Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.
• Hazardous Materials/Noise: The noise level in the workplace is usually moderate.

AN EQUAL OPPORTUNITY EMPLOYER:

Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment.

Application Deadline: Recruiting timelines vary by position, however, all Winter Park Resort positions accept applications for a minimum of 3 business days from the posting date listed above. This position is open and still accepting applications.