We're looking for a Customer Success Manager to join our team at Paragon! As an early member of our team, you will help our customers realize the incredible potential of our platform. You will work across the business in driving product adoption, strengthening customer engagement, providing input into our product roadmap, and ensuring our company is as customer-centric as possible.
Customer Success sits at the center of our company, working across Support, Product, Engineering, Operations, and Sales in supporting our customers as they implement and leverage the Paragon platform. We are a small, lean team - you’ll work closely with our Head of Customer Experience on building and experimenting as we build out our Customer Success function. If a high-ownership, customer-facing role is where you thrive - this is the role for you.
You'll work with us in our beautiful office in West LA, or we can work together remotely. We are looking for someone, ideally, who can work EST hours to better support our wide customer base.
Note: You must apply via Lever to be considered for this role. https://jobs.lever.co/useparagon.com/07fcc001-0012-407f-ae89-6eebda442089
Paragon is an embedded integration platform for SaaS apps - we enable companies to build products that integrate with the SaaS ecosystem. With Paragon, software companies can integrate with hundreds of different SaaS apps in minutes while providing their customers with a seamless, unified integration experience. Our vision is to build the connecting layer for all software that enables every application in the world to work together seamlessly.