The Financial Services Specialist II is a key member of Tendo's Support Services team, delivering exceptional support to patients, providers, and Navigators across Tendo’s MDsave Marketplace. Reporting to the Support Services Manager, this role owns both pre- and post-purchase communications — from guiding prospective patients through the search and purchase of bundled medical procedure vouchers, to researching and resolving billing issues, provider payment discrepancies, claims, and aging vouchers.

This is a great fit for someone who combines strong customer service instincts with medical billing knowledge and wants to make a real impact in how people access and afford healthcare.