Posted:
9/5/2024, 1:48:02 PM
Location(s):
New York, United States ⋅ New York, New York, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Salary: $110,000 - $120,000
Looking for a higher salary? Apply anyway! This band is a reflection of the job description as written. We are more than happy to speak to more experienced candidates who may require a higher salary and discuss that experience in our first phone screen.
april is on the lookout for a driven Customer Success Manager to play a pivotal role in our client relationships. In this role you'll have the unique opportunity to work hands on with our partners and act as their main point of contact. You'll have the chance to onboard and walk partners through our cutting edge implementation process—establish strong relationships and align with their specific expectations. This team works hands on to ensure alignment on partner needs as well as addressing any challenges to ensure retention.
If you’re all that and looking to collaborate, quickly adapt, and grow professionally you should definitely consider applying to join us on our journey! Do keep in mind that this is a HYBRID position based in NYC requiring 2 in office days per week (Tuesday, Thursday).
Key Responsibilities:
Experience:
april is redefining the tax software industry with our cutting-edge technology and innovative approach. Backed by top-tier investors such as Treasury, QED, Nyca Partners, Team8, Euclidean Capital, and Atento Capital, we partner with financial service companies, fintechs, and payroll providers to seamlessly integrate mobile-friendly tax solutions into their platforms.
Our mission is to transform tax management from a once-a-year chore into a proactive, year-round process. Through our advanced AI technology, we’re breaking down the barriers of the tax industry to offer intelligent, white-labeled solutions wherever financial decisions are made.
Website: https://www.getapril.com/
Headquarter Location: New York, New York, United States
Employee Count: 1-10
Year Founded: 2021
IPO Status: Private
Last Funding Type: Series A
Industries: Financial Services ⋅ FinTech ⋅ Information Technology