Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : SAP BASIS Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : Graduate

Summary: As an Application Tech Support Practitioner for Packaged Application Development, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, using exceptional communication skills to keep our world-class systems running. Roles & Responsibilities: • HANA Backups Design using Azure Service vault and Snapshot mechanism • SAP HANA Administration • High Availability concepts • Responsible for performing technical tasks for a project like Installation and configuration of SAP Netweaver, performing the SAP version upgrades for ABAP and Java, Vertex installation and configuration, HANA Migration including all project activities. • Performing the activities like HRSP updates, kernel updates, Security notes, Support pack updates,Service tools updates, HANA uprades, BSI tubs update, vertex updates and all kind of planned/unplanned outages. Professional & Technical Skills: • Must Have Skills: Proficiency in SAP BASIS Administration. • Good To Have Skills: Experience in other SAP modules. • Experience of about 4 to 6 years in ERP environment as a SAP Basis consultant in Implementation, post implementation and run support phases. • Experience with installation and maintenance SAP ECC 6.0, EHP5 upgrade for ECC 6.0 and EHP upgrade for BW 7.0, installation of Netweaver for ABAP and Java systems and systems copies • Support pack upgrading, Service tools upgrade, Kernel Upgrade, Transport Management System, and Homogenous System Copy/refresh of R/3 • SAP/DB system Refresh using restore/recovery. • ITIL Certification. • Knowledge on service management and monitoring tools. • SAP HANA or any other SAP certification • Azure\Oracle cloud computing Knowledge and work experience • Scripting tools knowledge • LRS administration • BSI monthly TUBS update • Vertex monthly rate update Additional Information: • The candidate should have a minimum of 3 years of experience in SAP BASIS Administration. • Minimum 40+ months of Linux Server Admin Experience. • Experience must have been gained in a production environment.

Graduate

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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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