Career Category

Information Systems

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

What you will do

Let’s do this. Let’s change the world. In this vital role you will possess a unique blend of analytical process, healthcare industry knowledge, and a passion for improving patient outcomes through data-driven insights.

In this vital role we are seeking a highly skilled and diligent Data Analyst to join our dynamic team. This role is pivotal in ensuring that our products meet the highest standards of quality and that patient complaints are thoroughly analyzed and addressed. The ideal candidate will possess a strong background in data analysis, excellent communication skills, and a passion for improving patient outcomes and product quality.

• Collect, organize, and analyze data related to product performance (e.g., APRs) and patient complaints.

• Ensure data integrity, accuracy, and accessibility for further analysis.

• Apply statistical software and data visualization tools to interpret and present findings.

• Identify trends, patterns, and insights from large datasets to inform decision-making processes.

• Prepare comprehensive reports summarizing analysis results, including actionable recommendations.

• Maintain accurate and up-to-date documentation of all data analysis activities.

• Ensure compliance with regulatory requirements and company policies in all documentation and reporting.

• Collaborate with cross-functional teams to develop and implement quality improvement initiatives based on data analysis findings.

• Provide insights and support for product complaint teams to enhance product quality and patient experience.

• Present data analysis results and recommendations to management and other key collaborators.

• Foster strong relationships with external and internal partners.

• Data Cleaning: Ensuring data integrity by identifying and rectifying errors, inconsistencies, and duplications.

• Database Management: Storing and organizing data in databases or data warehouses for easy access and analysis.

• Diagnostic Analysis: Investigating the root causes of specific issues, such as recurring product defects or common patient complaints.

• Visualization: Developing charts, graphs, and dashboards to present data in a more understandable and impactful manner.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

• Bachelor’s degree and 0 to 3 years of experience with one or more analytic software tools or languages (e.g., SAS, Data Bricks, Salesforce, SQL, Python) and experience with data visualization tools like Square Two (S2), Spotfire, Bio-Connect, Tableau, Power BI, Smartsheet, or similar experience OR

• Diploma and 4 to 7 years of experience with one or more analytic software tools or languages (e.g., SAS, Data Bricks, Salesforce, SQL, Python) and experience with data visualization tools like Square Two (S2), Spotfire, Bio-Connect, Tableau, Power BI, Smartsheet, or similar experience

Preferred Qualifications:

• Strong analytical and problem-solving skills with the ability to interpret complex data sets.

• Excellent written and verbal communication skills.

• Ability to work independently and collaboratively in a fast-paced environment.

• Attention to detail and a commitment to quality and accuracy.

• Knowledge of regulatory requirements and quality management systems (e.g., ISO 13485, FDA regulations) is a plus.

• Proactive and self-motivated with a strong sense of responsibility.

• Adaptable and able to manage multiple priorities effectively.

• Patient-centric attitude with a commitment to improving healthcare outcomes.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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