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Apply sales and administrative skills to assist with the follow up and complete memorial orders. Responsible for the life-cycle including sourcing products applying documentation, vendors, designing, delivering, and completion of orders.
JOB RESPONSIBILITIES
Revenue Generation
- Responsible for attaining completing sales that are secured by third party
- Develop a plan to ensure that sales goals are meet and followed up on
- Consult with client families on monument materials, quality, dimensions, and design. Provide and review drawings and designs with client family for review, revision, and approval. Provide regular updates to client families
- Maintain professional and trusted relation with internal and external customer.
- Obtain an understanding of cemeteries rules and processes to ensure that paperwork flow is completed timely
- Collaborate with vendor on monument design, features, and family needs. Review drawings and design from manufacturer prior to sending to customer.
- Following client family approval, process order, obtain and record payments, update electronic record keeping systems
- Manage vendor delivery and installation, inspecting product upon receipt. Coordinate delivery communication with customer
- May present monument product information at local community seminars
Vendor Management
- Develop professional business relationships with monument vendors
- Understand vendor product, service, quality, and delivery reputation; negotiate contract; and manage vendor accordingly
- Source new products and vendors making recommendations
- Develop business relations with Cemeteries to facilitate monument development and family referrals
Administration
- Process paperwork to ensure that orders are completed in a timely manner
- Use available reports to track order iprocess
- Run sales reports and submit monthly sale for bonuses through processing channels
MINIMUM REQUIREMENTS
Education
- High School Diploma or equivalent required
- Associate’s or Bachelor’s degree in Marketing, Sales, or related discipline strongly desired
Licenses
- Obtain and maintain insurance license as required by state/province
- Current state/province issued driver’s license with an acceptable driving record
Experience
- At least five (5) years sales experience with a proven record of achieving sales revenue quota and developing leads
- Customer Relationship Management (CRM) systems experience running and analyzing reports
- Death and/or monument industry experience a plus
- Design and/or AutoCAD experience a plus
- Knowledge of memorialization and granite materials/application a plus
Knowledge, Skills, and Abilities
- Ability to travel locally within geographic territory required
- Advanced and demonstrated administrative skills
- Available to work evenings and weekends
- Demonstrated knowledge of sales cycle, sales techniques
- Accurate math skills
- Ability to think on feet providing options to client family
- Proficient computer skills including MS office suite
- Public speaking skills, professional demeanor and communication skills
- Professional attire required when meeting with clients or representing the company
- Ability to lift 50 pounds; push/pull over 50 pounds
- Strong detail orientation skills
Postal Code: 11375
Category (Portal Searching): Sales
Job Location: US-NY - Forest Hills