Manager, Operations

Posted:
10/17/2024, 1:07:48 PM

Location(s):
New Jersey, United States ⋅ Bordentown, New Jersey, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Operations & Logistics

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. 

Owens & Minor teammate benefits include:

  • Medical, dental, and vision insurance, available on first working day
  • 401(k), eligibility after 30 days of employment
  • Employee stock purchase plan
  • Tuition reimbursement
  • Development opportunities to grow your career with a global company

Coordinates and leads Distribution Center operations activities, including receiving, warehousing, shipping, delivery, customer quality, and product inventory accuracy in a manner consistent with company service and cost objectives.



 Directs all Operations activities and teammates within a small or medium‐sized (based on revenue, complexity, headcount) Distribution Center (DC), or multiple functions within a large‐sized DC.
 Provides proactive feedback to Operations Supervisors, initiating management
coaching, teammate performance feedback, supervisory performance feedback, and corrective actions where needed.
 Works with Operations leadership to develop and execute initiatives to improve DC metrics that drive financial performance.
 Reviews and approves appropriate DC or functions’ expenses and makes capital recommendations where appropriate.
 Leads the achievement of DC or functional Key Performance Indicators in the
areas of Safety, Quality, Productivity, and Turnover.
 Oversees all customer service for the DC or functions, resolving issues relating to service quality, pick pack and ship requirements, and deliveries. Coordinates with local Account Management team, and Corporate Operations as needed.
 Implements the conversion of new customers at the DC to ensure successful
implementation of new business
 Enforces DC adherence to company developed SOP’s / WI’s for warehouse
management and transportation.
 Monitors and reports performance of DC or functions, implementing root cause
analysis to consistently work towards improving teammate relations, customer
quality, and operational efficiency.
 Oversees DC or functions’ succession planning, identifying, attracting, developing, coaching, and retaining talent.
 Ensures adherence to all regulatory requirements regarding scheduled drugs,
hazardous material, dating merchandise, storage requirements and reporting
agencies (DOL, DEA, FDA, OSHA, etc.). Acts as the Designated Representative (DR) for the DC where required by licensing and compliance laws / regulations.

If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.