Primary Function

• Review funding loan packages to ensure that closing documents are included and correct
• Follow up with the necessary parties to obtain corrections on closing documents
• Prepare and work daily reports to avoid late delivery penalties

Principal Duties

• Identify errors in closing documents then follow through with corrections
• Correspond with the escrow/title companies, internal customers, and/or brokers in performing all tasks associated with obtaining and reviewing pertinent mortgage documents
• Daily reporting to management of outstanding document exceptions to avoid penalties and the delay of loan sales
• Daily monitoring of new and ongoing document exceptions
• Working with internal departments and external companies to coordinate the resolution of exceptions and errors. Such as brokers, title company, warehouse facilities

• Responsible for processing the release of documents to warehouse banks
• Communicate with custodian/warehouse bank to confirm processes and expectations
• Maintaining data integrity in our internal systems for dates,  data tracking and reporting
• Performs related duties as assigned by supervisor.

Education and Experience Requirements  

• High School diploma.
• 2+year(s) experience in mortgage funding/closing environment preferred
• Working knowledge and proficiency on all Microsoft Office products (especially Excel, Word, Outlook)

Knowledge, Skill and Ability Requirements  

• Excellent verbal and written communication skills
• Excellent customer service skills
• Strong proof-reading skills
• Works well under stress
• Strong time-management skills
• Flexible with process changes and system updates
• Strong written and verbal communication skills

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities.  Management reserves the right to modify, add or remove duties and request other duties, as necessary