At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is responsible for Customer service walk-ins and when the team is out in the field. They also share a similar role with our Community Outreach Specialist, by coordinating, organizing, planning and implementation of the HCSC’s community based Mobile Assistance Center (MAC) outreach programs. Responsible for developing, managing, and maintaining cooperative relationships with the assigned populations and their advocates within the community; to educate, train, research and resolve problems and provide assistance and information. This position is also responsible
for special projects and maintaining community contacts.

JOB REQUIREMENTS:
*High School Diploma or GED.
*2 years experience in claim administration, claims auditing, customer service or membership.
*1 year experience giving employee feedback and/or providing employee training.
*Verbal and written communication skills.
*Organizational, analytical and training skills.

PREFERRED JOB REQUIREMENTS:

*Bilingual - Spanish

*Strong communication skills
*PC proficiency to include Word, Excel and PowerPoint
*Ability to travel statewide, and work evenings and weekends when required.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.  Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range

$40,900.00 - $91,000.00

Exact compensation may vary based on skills, experience, and location.